RingCentral
VerifiedAI-powered cloud phone, video, and messaging platform trusted by 400,000+ businesses
See all screenshots - Deployment Cloud Based
- Starting price $20/month
- Free trial Available
- Best for Startups, SMEs, Agencies
What is RingCentral?
RingCentral is a cloud communications platform that combines business phone calling, team messaging, video meetings, and SMS in a single app called RingEX. It supports unlimited domestic calling, auto attendants, IVR menus, call queues, call recording, and integrations with tools like Salesforce, Microsoft Teams, Google Workspace, HubSpot, and Zendesk. The platform can be set up quickly without on-premise hardware and works across desktop, web, and mobile devices.
Beyond core business phone plans, RingCentral offers add-on products including RingCX (an AI contact center), an AI Receptionist, RingCentral Events for webinars, and RingCentral Rooms for conference spaces. Plans scale from small teams to large enterprises replacing legacy PBX systems, with AI features like call transcription, meeting summaries, and intelligent call routing built into higher tiers.
Key Features of RingCentral
RingCentral lists 9 documented features, including Unlimited domestic (US/Canada) calling, AI-powered auto attendant and IVR with intelligent call routing and HD video meetings for up to 200 participants. The list below covers what the product does rather than how it is marketed.
- Unlimited domestic (US/Canada) calling
- AI-powered auto attendant and IVR with intelligent call routing
- HD video meetings for up to 200 participants
- Team messaging and SMS/MMS in one app
- Call recording, monitoring, whisper, and barge
- 300+ third-party integrations including Salesforce and Microsoft Teams
- AI Virtual Assistant with captions, transcriptions, notes, and summaries
- Multi-site management for distributed teams
- Advanced analytics and live queue dashboards
RingCentral Pricing
RingCentral lists 4 plans. Three carry a published figure, from $20 to $35; the rest are quoted on request.
Core
$20/month
per user, billed annually
Unlimited domestic calling, on-demand call recording, 100 toll-free minutes, 25 SMS/user/month, HD meetings up to 200 participants, AI Receptionist add-on
Advanced
$25/month
per user, billed annually
Most popular. Everything in Core plus CRM integrations, multi-site connectivity, core reporting, 1,000 toll-free minutes, 100 SMS/user/month
Ultra
$35/month
per user, billed annually
Everything in Advanced plus 10,000 toll-free minutes, 200 SMS/user/month, RingCentral Webinar, historical and real-time insights, unlimited storage
Customer Engagement Bundle
Custom
contact sales
Everything in Ultra plus Business SMS Booster and Call Queues Booster with shared inbox and callback from queue
RingCentral Specifications
RingCentral is available on web app, Windows and macOS and has iOS and Android apps. It offers an API and has a free trial.
- Deployment
- Cloud Based
- Billing cycle
- Monthly
- Desktop
- Web App
- Windows
- macOS
- Mobile
- iOS
- Android
- Languages
- English
- Built for
- Startups
- SMEs
- Agencies
- Enterprises
- Support
- Phone
- Live Support
- Training
- Tickets
- Integrations
- Salesforce, Microsoft Teams, Google Workspace, HubSpot, Zendesk, Slack, Zoom, Okta, Smarsh
- Public API
- Yes
- Free trial
- Yes
- Free plan
- No
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- ringcentral.com
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