Aircall
VerifiedAI-powered cloud phone system built for sales and support teams with 250+ integrations
- Deployment Cloud Based
- Starting price $30/month
- Free trial Available
- Best for Startups, SMEs, Agencies
What is Aircall?
Aircall is a cloud-based business phone and call center platform designed for sales and support teams. It offers virtual phone numbers, IVR menus, call recording, click-to-dial, SMS and MMS, a softphone, and smart call routing by team, skill, or location. AI features include voice agents that handle after-hours and overflow calls, AI Assist for real-time coaching and call summaries, and analytics dashboards that track wait time, missed calls, and call volume.
The platform connects with over 250 CRMs, help desks, and business tools, including Salesforce, HubSpot, and Zendesk. Aircall is aimed at growing sales and support teams that need call center functionality without heavy infrastructure, and every plan requires a minimum of three user licenses.
Key Features of Aircall
Aircall lists 9 documented features, including Cloud-based softphone with virtual numbers in 100+ countries, Smart IVR and skill-based call routing and Call recording with up to one year retention. The list below covers what the product does rather than how it is marketed.
- Cloud-based softphone with virtual numbers in 100+ countries
- Smart IVR and skill-based call routing
- Call recording with up to one year retention
- AI Voice Agents for after-hours and overflow calls
- AI Assist for live coaching, call summaries, and transcription
- Power Dialer and Voicemail Drop (Professional plan)
- 250+ CRM and help desk integrations including Salesforce and HubSpot
- Real-time analytics on call volume, wait time, and missed calls
- SMS and messaging alongside voice calls
Aircall Pricing
Aircall lists 3 plans without published figures. Pricing is quoted on request.
Essentials
$30/month
per license, billed annually, 3-license minimum
Unlimited inbound and internal calls, one local or toll-free number, IVR, call recording, click-to-dial, SMS/MMS, 50 free AI Voice Agent minutes/month
Professional
$50/month
per license, billed annually, 3-license minimum
Everything in Essentials plus Salesforce integration, Power Dialer, Voicemail Drop, advanced analytics, live call monitoring, all AI Assist features
Custom
Custom
25-license minimum
Everything in Professional plus custom onboarding, API developer support, SLA, and single sign-on
Aircall Specifications
Aircall is available on web app, Windows and macOS and has iOS and Android apps. It offers an API and has a free trial.
- cloud based
- web app
- windows
- macos
- ios
- android
- startups
- smes
- agencies
- enterprises
- phone
- live support
- tickets
Aircall Videos
Aircall Screenshots
Alternatives of Aircall
AlternativesOther Interactive Voice Response (IVR) Software products listed on SocialAtoZ, each with its own pricing and feature detail to compare against Aircall.
Call tracking, routing and conversation intelligence for marketing attribution
Cloud-based VoIP call center and business phone system for sales and support teams
Outbound predictive dialer and contact center platform for high-volume sales teams
Aircall Comparisons
Overall Aircall Reviews
No user reviews have been submitted for Aircall yet. If you have used it, you can be the first to leave one.
No reviews yet
Used Aircall? Share your experience and help other buyers decide.
Aircall FAQs
Alternatives to Aircall
Other Automatic Call Distribution Software products listed on SocialAtoZ.
