What is CRM9?

CRM9 is a cloud-based customer relationship management platform that helps growing businesses manage customers, track sales, and automate everyday workflows in one system. It centralizes contacts, leads, and deals so teams can stay organized and follow up consistently as they scale.

Core features span contact and company records, lead and opportunity tracking, sales and marketing campaign management, service ticketing, and customizable real-time dashboards. An AI tier adds lead scoring, a co-pilot, and a voice agent for teams that want more automation. Built with small and mid-sized businesses in mind and priced affordably per user, CRM9 aims to give companies an accessible, all-in-one CRM without heavy setup or cost.

Key Features of CRM9

Here are the powerful features that make CRM9 stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Contact, company, and deal tracking
  • Sales and marketing campaign management
  • Service ticketing and project oversight
  • Customizable real-time dashboards
  • AI lead scoring and voice agent (AI Growth tier)
  • Project management with Kanban and Gantt charts
  • Proposal, invoice, and contract management
  • Internal team chat and messaging
  • Appointment scheduling

CRM9 Pricing

Here are the pricing plans for CRM9. Choose the plan that best fits your requirements and budget.

Growth

₹ 450

Per user/month

AI Growth

₹ 650

Per user/month

Adds AI lead scoring, a co-pilot, and a voice agent.

CRM9 Specifications

Get a closer look at the technical specifications and system requirements for CRM9. Find out if it's compatible with your operating system and other software.

Software Tagline :
Trusted CRM Solutions for Modern Businesses
Deployment :
  • cloud based
Subscription Plan :
Desktop Platforms :
  • windows
Mobile Platforms :
Language Support :
en
Target Audience :
  • startups
  • agencies
  • enterprises
Available Support :
  • email
  • phone
  • live support
Integrations :
info@crm9.in
Product Url :
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
Yes
Customization Available :
Yes

CRM9 Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as CRM9. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

CRM9 Comparisons

Compare CRM9 with other similar options available. Explore the key differences to see why it's the top choice for businesses and individuals.

Overall CRM9 Reviews

Here's our unbiased review of CRM9. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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CRM9 Pros and Cons

CRM9 FAQs

CRM9 is a cloud-based CRM for small to mid-sized businesses, covering sales, marketing, and service in one system.

The Growth plan is ₹450/user/month, and the AI Growth tier with lead scoring and a voice agent is ₹650/user/month.

No, CRM9 does not offer a free version or free trial.

Built-in email campaign templates, scheduled send-outs, and list segmentation by tags, fields, or engagement score.

Yes, a 20% annual maintenance charge applies starting in year two, covering support and new feature upgrades.