GoTo Connect
What is GoTo Connect?
GoTo Connect is a cloud based business phone system that combines VoIP calling, video conferencing, and team messaging in one platform, built on the former Jive VoIP service. It offers unlimited auto attendants, call queues, ring groups, call recording, and real time analytics, along with HD video meetings for up to 250 participants and voicemail transcription.
The service is sold in tiers, with an entry Phone System plan for basic calling, a Connect CX plan adding shared inbox and social channel support, and a Contact Center plan with AI powered analytics and dialers for larger support teams. It suits small businesses through enterprises that need reliable hosted calling, over 180 supported desk phone models, and mobile apps for iOS and Android.
Key Features of GoTo Connect
Here are the powerful features that make GoTo Connect stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Unlimited auto attendants, call queues, and ring groups
- Call recording and real time analytics
- HD video conferencing for up to 250 participants
- Team chat messaging and SMS texting
- Voicemail to email with transcription
- Dial by name directory and custom call routing/IVR
- Compatible with 180+ desk phone models
- Number porting, toll free, and vanity numbers
- Unlimited calling to 50+ countries included
GoTo Connect Pricing
Here are the pricing plans for GoTo Connect. Choose the plan that best fits your requirements and budget.
Phone System
$26/month
per user
Basic call management, auto attendants, call queues, call recording, voicemail to email
Connect CX
$34/month
per user
Adds shared inbox, webchat, WhatsApp/Facebook channel integration, attendant console
Contact Center
$80/month
per user
AI chat analysis, softphone, auto dialer, call wrap up, priority queue management
GoTo Connect Specifications
Get a closer look at the technical specifications and system requirements for GoTo Connect. Find out if it's compatible with your operating system and other software.
- cloud based
- web app
- windows
- macos
- ios
- android
- startups
- smes
- enterprises
- phone
- live support
- tickets
- training
GoTo Connect Videos
GoTo Connect Screenshots
Overall GoTo Connect Reviews
Here's our unbiased review of GoTo Connect. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.