Embeddable ticketing for general admission and timed-entry events, with full data ownership
Best Online Event Ticketing Software
Online event ticketing software provides a platform for creating, managing, and selling tickets for events over the internet. These solutions are used by event organizers, venues, and promoters to streamline the ticketing process and enhance the attendee experience.
More about Online Event Ticketing Software
Key capabilities include:
- Event Creation and Management
- Ticket Sales and Distribution
- Seating and Layout Management
- Payment Processing
- Attendee Registration and Check-In
- Analytics and Reporting
Online event ticketing software assists users by simplifying the process of setting up events, managing ticket sales, and handling payments. These platforms also support seating arrangements, attendee management, and provide insights through analytics and reporting tools.
To qualify for the Online Event Ticketing Software category, a product must:
- Provide tools for creating, managing, and selling event tickets online.
- Support payment processing and attendee management.
- Include features for seating arrangement and event analytics.
The core value proposition is enabling event organizers to efficiently manage ticket sales and attendee experiences through a comprehensive online platform that simplifies event planning and execution.
Online Event Ticketing Software Compared
Compare the 7 most relevant Online Event Ticketing Software options on price, free trial and deployment.
| Product | Starting price | Free trial | Free plan | API | Deployment |
|---|---|---|---|---|---|
| | $0.59 | ✓ | ✓ | ✓ | Cloud Based |
| | $150 | ✓ | – | ✓ | Cloud Based |
| | $0.49 | ✓ | ✓ | – | Cloud Based |
| | $0.99 | – | – | ✓ | Cloud Based |
| | Free | ✓ | ✓ | ✓ | Cloud Based, On Premise |
| | $288 | ✓ | ✓ | ✓ | Cloud Based |
| | £0.22 | ✓ | ✓ | ✓ | Cloud Based |
All Software
7 Best Online Event Ticketing Software Options
Universe positions itself as a ticketing partner for general admission and timed-entry events, and the second half of that is the more useful signal. Timed entry is the model attractions, museums and experiences run on, where capacity is managed per time slot rather than per event, and general ticketing platforms handle it awkwardly. The named segments, attractions and clubs, reflect that same orientation.
The defining commercial argument is that fans buy on your website rather than on the platform's. Discovery, browsing and purchase all happen through a single snippet of code embedded in the organiser's own site, so the transaction never leaves the brand. That is the opposite of the marketplace model, where a platform aggregates events and owns the customer relationship, and the trade-off is real: a marketplace brings its own audience, whereas embedded ticketing means you must bring your own traffic but keep everything that results from it.
Data ownership follows directly. The vendor's phrasing is owning and controlling all your customer data to grow your brand your way, and for a venue or attraction with repeat visitors that data is the asset. Under a marketplace model the buyer is frequently the platform's customer rather than yours.
Pricing is published and starts at 2 percent plus 59 cents per ticket for independent organisers, described as everything needed to start selling tickets today. That is materially below the standard marketplace rate, which is consistent with a platform not funding audience acquisition on your behalf. An admin panel, dashboard and event management tools are provided, with a free account to start.
Read Universe ReviewsExplore various Keka features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Universe Features- General admission ticketing
- Timed-entry ticketing for attractions and museums
- Embeddable checkout via a single code snippet
- Sales through your own website rather than a marketplace
- Full customer data ownership
- Event dashboard and admin panel
- Attendee ticket management
- Configurations for attractions and clubs
- Published per-ticket pricing
- Free account to start
Pricing
Universe Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Drag-and-drop ticketing with reserved seating, timed entry and weekly payouts
TicketSpice is event ticketing built around a drag-and-drop page builder, with pricing stated as a flat rate plus standard card processing at 2.9 percent and 30 cents, and no contracts, annual fees or hidden costs. Publishing the processing rate alongside the platform fee is more useful than it sounds, because ticketing platforms frequently quote a low platform fee while marking up card processing, and the total is what an organiser actually pays.
The functional range is broader than most at this price, and several items address specific event types rather than general selling. Reserved seating creates seating charts, layouts and pods, which is what makes it usable for theatres and venues rather than general admission events only. Timed entry ticketing handles recurring, daily or timed-entry events, the model museums, attractions and tours run on. Conditional logic actions build workflows and set dynamic pricing.
Operationally it covers the door as well as the sale. Ticket scanning by QR code, a Box Office app selling by card or cash on site, and text message ticket delivery for scanning at entry all address the reality that a meaningful share of tickets are bought or presented at the venue. Fraud prevention monitoring is included, which matters more in ticketing than most categories given chargeback exposure.
Fast event payouts arrive weekly rather than after the event, and add-ons and upgrades can be sold alongside tickets, capturing merchandise and experience revenue in the same transaction. Optional extras are priced separately, including drip email campaigns, a dedicated text message number for promotions and updates, and custom domain masking for a near white-label experience at around 150 dollars.
Read TicketSpice ReviewsExplore various Keka features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all TicketSpice Features- Drag-and-drop ticketing page builder
- Reserved seating with charts, layouts and pods
- Timed entry ticketing for recurring and daily events
- QR code ticket scanning
- Box Office app taking card and cash on site
- Text message ticket delivery
- Conditional logic actions and dynamic pricing
- Sell add-ons, merchandise and upgrades
- Fraud prevention monitoring
- Weekly event payouts
- Branding control on ticketing pages
- Custom domain masking for near white-label
- Drip email campaigns and dedicated SMS number
- Exports and reporting
Pricing
TicketSpice Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Simple event ticketing with a published fee calculator and a flat rate on cheap tickets
TicketLeap is event ticketing built around ease of setup, with the vendor claiming two minutes to get started and a free account to begin. Its most useful contribution is transparency about fees: an online fee calculator lets an organiser enter a ticket price and see exactly what will be charged, which addresses the genuine confusion in this market where headline percentages, per-ticket fees and payment processing are quoted separately and rarely totalled.
The fee structure has a detail worth noting for anyone selling cheap tickets. For tickets at 5 dollars and below a flat reduced rate applies, published around 49 cents. Percentage-plus-fixed pricing punishes low-priced tickets disproportionately, since a fixed component of a dollar or more can represent a fifth of a five dollar ticket. A reduced flat rate at the low end makes small-ticket events viable, which matters for the community organisations, schools and classes TicketLeap serves.
The industries listed are unusually specific and revealing: beer, wine and spirits events, festivals, classes and workshops, churches, colleges and universities, drive-in movie theatres, farms, haunted attractions, high schools, museums, music, nonprofits, restaurants and sports. Farms and haunted attractions are seasonal, capacity-managed operations, and their presence suggests genuine experience with timed and recurring admission rather than only one-off events.
Product coverage spans event check-in software, event management, an event registration platform and event seating software, so the door and the seating chart are handled alongside the sale. Resources cover event marketing, operations and planning. Pricing is published with the calculator.
Read TicketLeap ReviewsExplore various Keka features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all TicketLeap Features- Event ticketing with fast setup
- Published online fee calculator
- Reduced flat rate for tickets 5 dollars and below
- Event check-in software
- Event management tools
- Event registration platform
- Event seating software
- Free account to start
- Configurations across fourteen named industries
- Support for seasonal and recurring attractions
- Event marketing and operations resources
Pricing
TicketLeap Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Ticketing with box office hardware, free seating map build and volume discounts
Purplepass covers ticketing with unusual attention to the physical gate, which is where most events actually go wrong. Alongside online sales it supplies the equipment: printers, scanners, POS systems and box office hardware, with representatives available to advise on what an event actually needs. The vendor's framing is fair, that running a successful event is inherently connected to your equipment and that the range of vendors makes it hard to know what is required.
The admission options reflect how attendees really arrive. A will call box office lets guests collect tickets in advance, a mobile box office checks guests in and prints tickets on the spot, and tickets can be print-at-home or digital for scanning at the gate. Receipt printers are covered as digital printing displaces traditional paper. Supporting all of these matters because an event that only handles one arrival path creates queues from the others.
Two commercial details stand out. Seating maps are built for you free, which is genuinely valuable since building a seating chart for a complex venue is slow, error-prone work most organisers do badly once and then live with. Volume discounts are available and licences are offered at low rates.
The published fee structure separates channels rather than applying one rate: online sales at 3.0 percent and box office sales at 2.5 percent, with figures around 99 cents and 25 to 35 cents per ticket also shown. Box office being cheaper than online is the right way round, since card-present transactions carry lower processing risk. Free tickets and phone orders are listed as free, and non-profit discounts are available.
Read Purplepass ReviewsExplore various Keka features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Purplepass Features- Online ticket sales
- Will call box office collection
- Mobile box office with on-the-spot ticket printing
- Print-at-home and digital ticket scanning
- Ticketing equipment including printers, scanners and POS
- Receipt printers
- Free seating map construction by the vendor
- Separate online and box office fee rates
- Free tickets and phone orders at no charge
- Non-profit discounts
- Volume discounts
- Equipment consultation with representatives
Pricing
Purplepass Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Open source ticketing with zero organiser fees, self-hostable, with instant Stripe payouts
Hi.Events is an event ticketing platform positioned explicitly as a low-fee alternative to Eventbrite, and its two structural decisions make it genuinely different rather than merely cheaper. It charges organisers nothing, and it can be self-hosted, with the source published on GitHub. For an organiser running regular events, ticketing fees compound into a substantial annual cost, and the ability to remove them entirely by hosting the platform yourself changes the economics rather than trimming them.
Data ownership is the second argument and follows from the same decision. The vendor claims 100 percent data ownership, which for a self-hosted deployment is simply true rather than a policy promise. Attendee lists are the most valuable asset an event business builds, and on most platforms they sit inside someone else's system under someone else's terms.
Payouts run through Stripe Connect and arrive immediately, before the event even ends. That is materially different from platforms holding funds until after the event, which is standard practice and creates a real cash flow problem for organisers who must pay venues, performers and suppliers on the day. Getting paid before settlement rather than weeks after is one of the more meaningful operational differences in this category.
Event pages are fully brandable with your own logo and colours, so the customer-facing experience is yours rather than a platform's. The range of event types named is wide: festivals, venues, clubs, conferences, workshops, meetups, concerts, yoga classes, charity events, exhibitions, galas, fundraisers and networking events. Two deployment choices are published, cloud hosted by Hi.Events or self-hosted free, with documentation available.
Read Hi.Events ReviewsExplore various Keka features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Hi.Events Features- Zero fees for organisers
- Open source with published GitHub repository
- Self-hosting option at no cost
- Cloud-hosted option available
- Instant payouts via Stripe Connect before the event ends
- Fully brandable event pages with custom logo and colours
- 100 percent data ownership on self-hosted deployments
- Online ticket sales
- Support for festivals, conferences, clubs and workshops
- Published documentation
Pricing
Hi.Events Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Event registration and RSVP management for corporate, fundraising and VIP events
RSVPify sits at the registration and guest management end of this category rather than the general ticketing end, and the distinction determines whether it fits. Its published event types are corporate conferences, summits, tradeshows, sales kickoffs, VIP and client events, brand activations, product launches, galas and benefit dinners, donor stewardship, internal meetings and team offsites. These are events where knowing exactly who is coming, managing invitations and controlling access matters more than selling the maximum number of tickets to strangers.
That focus shows in the industries addressed: enterprise businesses, financial services, agencies, nonprofits and foundations, healthcare, associations, government and NGO, higher education, K-12 and independent schools, religious organisations, venues, media and hospitality. Several of these run invitation-based events almost exclusively, where an RSVP workflow with guest lists and reminders is the actual requirement and a public ticket page would be wrong.
Automated reminders and follow-ups to guests are included, which is the difference between a guest list and an accurate headcount. For catered corporate events and fundraising dinners, that accuracy has direct cost consequences.
Pricing is published with an unusually clear annual saving and a genuinely free plan for creating an event. Starter is 288 dollars billed yearly, a 38 percent saving against 39 dollars monthly. Plus is 1,068 dollars billed yearly, a 29 percent saving against 125 dollars monthly. Feature limits are published alongside each tier, so what you actually get at each level can be checked before committing, and a free trial is offered.
Read RSVPify ReviewsExplore various Keka features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all RSVPify Features- Event registration and RSVP management
- Guest list management
- Automated reminders and follow-ups
- Invitation-based event workflows
- Ticketed event support for galas and fundraisers
- Free plan for creating an event
- Published feature limits per tier
- Configurations by event type and industry
- Corporate conference and tradeshow registration
- Donor stewardship event management
- Support for education, government, healthcare and faith organisations
Pricing
RSVPify Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Per-ticket ticketing with no percentage cut, free for up to 5,000 free tickets a year
Ticket Tailor charges a flat fee per ticket rather than a percentage of the ticket price, and that single decision is what distinguishes it commercially. Percentage-based platforms take proportionally more from expensive tickets even though the work involved is identical, so for higher-priced events a flat per-ticket fee produces substantially lower total cost. For low-priced tickets the comparison reverses, which the vendor's published calculator lets you check against your own pricing.
Free events are free to run for up to 5,000 free tickets a year, which covers most community organisations, clubs and small charities entirely. Two paid models are offered: pay as you go at a simple low flat fee per ticket, or buying credits upfront at a lower rate, published from around 22 pence per ticket plus VAT against 60 pence pay as you go. Prepaying suits organisers with predictable annual volume; pay as you go suits irregular events. Prices are shown in pounds, euros, US, Australian and Canadian dollars.
Payments go directly to the organiser through world-leading payment processors rather than being held by the platform, which matters for cash flow in the same way instant payouts do elsewhere in this category.
The product covers the sequence an organiser actually works through: building a branded event page in minutes, promotion tools to drive sales, order management with self-service features so attendees can resolve their own changes, automatic order confirmations and event update emails with integration to existing email marketing tools, and a free check-in app for tracking ticket holders on the door. More than 73,000 event creators are cited.
Read Ticket Tailor ReviewsExplore various Keka features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Ticket Tailor Features- Flat fee per ticket rather than a percentage of price
- Free for up to 5,000 free tickets per year
- Pay as you go or discounted prepaid credits
- Published pricing calculator
- Direct payment to organisers via major processors
- Branded event page builder
- Promotion and ticket sales tools
- Order management with attendee self-service
- Automatic order confirmations and event update emails
- Email marketing tool integrations
- Free check-in app for door scanning
- Pricing in GBP, EUR, USD, AUD and CAD
Pricing
Ticket Tailor Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Online Event Ticketing Software Buyer's Guide
The Online Event Ticketing Software market has widened quickly, which makes knowing where to start harder than the decision itself. This guide covers what it does, the capabilities worth checking, and how to compare a shortlist.
What is Online Event Ticketing Software?
Online Event Ticketing Software helps teams receive, route, resolve, and report on technology requests and incidents. In practice the gain is consistency, because everyone works from the same record instead of a personal copy of it. A tool worth keeping is one that does not need replacing the moment your requirements grow.
Key features to look for in Online Event Ticketing Software
Requirements vary, though most credible Online Event Ticketing Software products offer the capabilities below.
- Ticket intake from email, portal, and chat
- Automatic routing and assignment rules
- Priority and service level tracking
- Knowledge base for common issues
- Asset and configuration records
- Escalation and approval workflows
- Self service portal for staff
- Reporting on volume, resolution time, and backlog
Benefits of using Online Event Ticketing Software
When the match is good, the outcomes people describe are:
- Nothing lost between reporter and resolver
- Service levels tracked rather than assumed
- Repeat issues answered from the knowledge base
- Clear picture of where support time goes
- Consistent handling however a request arrives
Who uses Online Event Ticketing Software?
Online Event Ticketing Software is used by IT support teams, service desk agents, IT managers, and internal operations teams. Company size is a weaker signal than workflow match when judging whether an option suits you.
How to choose the right Online Event Ticketing Software
These are the practical considerations when comparing Online Event Ticketing Software:
- How requests can arrive and whether all your channels are covered
- Service level tracking that matches your commitments
- Self service quality, since deflection is where the saving is
- Asset and configuration tracking if you need it
- Reporting depth on backlog and resolution performance
Shortlist two or three and trial each against real work rather than a prepared demo. Involve whoever will use it daily, since day to day usability decides adoption more often than the feature comparison does.
How much does Online Event Ticketing Software cost?
Almost always per agent each month, with tiers adding automation, asset management, and advanced reporting. Requesters are normally unlimited and free. Work out cost at your projected volume, not your current one, and confirm the quoted tier includes what you require.
FAQs of Online Event Ticketing Software
Online Event Ticketing Software exists to run the admin behind IT service work, from records and bookings through to billing and compliance evidence.
You can use a general tool, but you will rebuild the IT service parts by hand that Online Event Ticketing Software covers out of the box.
Online Event Ticketing Software products are often designed around a particular scale, so ask directly what size of IT service operation the typical customer runs.
Before committing to Online Event Ticketing Software, get specifics on what it imports from your existing IT service data and what you will re enter by hand.
Expect monthly per user or per location pricing for Online Event Ticketing Software, with a premium over generic tools that reflects the smaller IT service market.
Evaluate Online Event Ticketing Software against actual IT service work and let the eventual daily users lead that trial.