What is Keap?
Keap is a customer relationship management and automation platform built for small businesses and entrepreneurs. It combines contact management, marketing automation, sales pipeline tracking, appointment scheduling, invoicing, and payment processing into one system. Keap's drag and drop Campaign Builder lets users create automated email and text sequences, lead nurturing workflows, and follow up campaigns triggered by contact activity, tags, or form submissions. The platform also includes landing pages, checkout forms, and an AI content assistant for writing emails and building automations.
Keap is owned by Thryv and serves over 200,000 small businesses. Every subscription includes the full feature set rather than splitting features across tiers, with pricing based on the number of users and contacts. Plans include a dedicated Customer Success Manager, U.S.-based phone support, and 24/7 chat support, and Keap integrates with more than 5,000 third-party apps through native connections and Zapier.
Key Features of Keap
Here are the powerful features that make Keap stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Contact and company management with tags, custom fields, and segmentation
- Visual drag and drop marketing automation (Campaign Builder)
- Email marketing with broadcasts, 1:1 sync, and automated sequences
- Text/SMS marketing including broadcasts and automated messages (U.S.)
- Sales pipeline management and lead scoring
- Landing pages, multi-page funnels, and lead capture forms
- Appointment scheduling synced with Gmail/Outlook
- Quotes, invoices, and checkout forms with native and third-party payment processing
- AI Content Assistant and AI Automation Assistant
- Reporting dashboards and email deliverability health tracking
Keap Pricing
Here are the pricing plans for Keap. Choose the plan that best fits your requirements and budget.
Keap (monthly billing)
$299/month
2 users included, 1,500 contacts included; scales with more users/contacts
Full platform with all CRM, marketing, sales, and automation features included; required implementation fee starting at $500; additional users at extra cost
Keap (annual billing)
$249/month (billed annually)
2 users included, 1,500 contacts included; scales with more users/contacts
Same full feature set as monthly plan, discounted for annual commitment
Keap Specifications
Get a closer look at the technical specifications and system requirements for Keap. Find out if it's compatible with your operating system and other software.
- cloud based
- web app
- ios
- android
- freelancers
- startups
- smes
- phone
- live support
- training
Keap Videos
Alternatives of Keap
AlternativesExplore alternative software options that can fulfill similar requirements as Keap. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Simple, affordable CRM for small businesses with one plan and no hidden fees
AI powered CRM and ERP applications from Microsoft for sales, service, marketing, and operations
AI-first CRM software for sales teams to manage leads, pipelines, and customer relationships
Keap Comparisons
Compare Keap with other similar options available. Explore the key differences to see why it's the top choice for businesses and individuals.
Overall Keap Reviews
Here's our unbiased review of Keap. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.