What is HubSpot CRM?
HubSpot CRM is a customer relationship management platform that helps businesses organize contacts, track deals, and manage sales, marketing, and customer service activities in one place. The free tier includes contact and company records, deal pipelines, email tracking, meeting scheduling, live chat, and basic reporting dashboards, with no credit card required and no expiration date. Paid tiers such as Starter, Professional, and Enterprise add automation, additional reporting, higher contact and email sending limits, and advanced customization.
The platform includes Breeze, HubSpot's AI assistant, which can research companies, prepare sales call summaries, and surface insights from CRM records. HubSpot CRM connects with over 2,000 apps through its marketplace and is used by small businesses through larger sales and marketing teams. It is available as a web application and through iOS and Android mobile apps.
Key Features of HubSpot CRM
Here are the powerful features that make HubSpot CRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Contact and company record management
- Deal pipeline tracking and forecasting
- Email tracking and templates
- Meeting scheduling links
- Live chat and conversational tools
- Breeze AI assistant for sales and CRM insights
- Reporting dashboards
- Task and activity management
- Marketplace with 2,000+ app integrations
- Mobile apps for iOS and Android
HubSpot CRM Pricing
Here are the pricing plans for HubSpot CRM. Choose the plan that best fits your requirements and budget.
Free Tools
Free
Up to 2 users, 1,000 contacts
No credit card required, no expiration date; includes core CRM, contact management, deal tracking, email tracking, live chat
Starter
$7/user/month billed annually ($20/user/month billed monthly)
Per-seat pricing
Adds branding removal, sales automation, task management, up to 2 deal pipelines, 30 dashboards
Professional
$90/user/month billed annually ($100/user/month billed monthly)
Plus one-time $1,500 onboarding fee
Advanced automation, custom reporting, more pipelines
Enterprise
Starting at $150/user/month
Plus one-time $3,500 onboarding fee
Advanced permissions, custom objects, enterprise-grade reporting
HubSpot CRM Specifications
Get a closer look at the technical specifications and system requirements for HubSpot CRM. Find out if it's compatible with your operating system and other software.
- cloud based
- web app
- ios
- android
- freelancers
- startups
- smes
- agencies
- enterprises
- live support
- training
- tickets
HubSpot CRM Videos
Alternatives of HubSpot CRM
AlternativesExplore alternative software options that can fulfill similar requirements as HubSpot CRM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Cloud based CRM with built in project management, workflow automation, and AI Copilot for sales teams.
Simple, affordable CRM for small businesses with one plan and no hidden fees
AI powered CRM and ERP applications from Microsoft for sales, service, marketing, and operations
HubSpot CRM Comparisons
Compare HubSpot CRM with other similar options available. Explore the key differences to see why it's the top choice for businesses and individuals.
Overall HubSpot CRM Reviews
Here's our unbiased review of HubSpot CRM. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.