What is HubSpot CRM?

HubSpot CRM is a customer relationship management platform that helps businesses organize contacts, track deals, and manage sales, marketing, and customer service activities in one place. The free tier includes contact and company records, deal pipelines, email tracking, meeting scheduling, live chat, and basic reporting dashboards, with no credit card required and no expiration date. Paid tiers such as Starter, Professional, and Enterprise add automation, additional reporting, higher contact and email sending limits, and advanced customization.

The platform includes Breeze, HubSpot's AI assistant, which can research companies, prepare sales call summaries, and surface insights from CRM records. HubSpot CRM connects with over 2,000 apps through its marketplace and is used by small businesses through larger sales and marketing teams. It is available as a web application and through iOS and Android mobile apps.

Key Features of HubSpot CRM

Here are the powerful features that make HubSpot CRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Contact and company record management
  • Deal pipeline tracking and forecasting
  • Email tracking and templates
  • Meeting scheduling links
  • Live chat and conversational tools
  • Breeze AI assistant for sales and CRM insights
  • Reporting dashboards
  • Task and activity management
  • Marketplace with 2,000+ app integrations
  • Mobile apps for iOS and Android

HubSpot CRM Pricing

Here are the pricing plans for HubSpot CRM. Choose the plan that best fits your requirements and budget.

Free Tools

Free

Up to 2 users, 1,000 contacts

No credit card required, no expiration date; includes core CRM, contact management, deal tracking, email tracking, live chat

Starter

$7/user/month billed annually ($20/user/month billed monthly)

Per-seat pricing

Adds branding removal, sales automation, task management, up to 2 deal pipelines, 30 dashboards

Professional

$90/user/month billed annually ($100/user/month billed monthly)

Plus one-time $1,500 onboarding fee

Advanced automation, custom reporting, more pipelines

Enterprise

Starting at $150/user/month

Plus one-time $3,500 onboarding fee

Advanced permissions, custom objects, enterprise-grade reporting

HubSpot CRM Specifications

Get a closer look at the technical specifications and system requirements for HubSpot CRM. Find out if it's compatible with your operating system and other software.

Software Tagline :
Free CRM platform with contact management, deal pipelines, and AI-powered sales tools
Deployment :
  • cloud based
Subscription Plan :
monthly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • freelancers
  • startups
  • smes
  • agencies
  • enterprises
Available Support :
  • email
  • live support
  • training
  • tickets
Integrations :
Integrates with 2,000+ apps via the HubSpot Marketplace, including Gmail, Outlook, Slack, Zoom, Salesforce, and various marketing and e-commerce tools.
API Available :
Yes
Free Trial Available :
No
Run On Mobile Browser :
Yes
Free Plan Available :
Yes
Customization Available :
Yes

HubSpot CRM Videos

HubSpot CRM Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as HubSpot CRM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

HubSpot CRM Comparisons

Compare HubSpot CRM with other similar options available. Explore the key differences to see why it's the top choice for businesses and individuals.

Overall HubSpot CRM Reviews

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HubSpot CRM Pros and Cons

HubSpot CRM FAQs

Yes, HubSpot's free CRM tier is genuinely free with no credit card required and no expiration date, though it is limited to 2 users and 1,000 contacts with fewer advanced features than paid tiers.

Breeze is HubSpot's AI assistant that can research companies, help prepare for sales calls, summarize CRM records, and surface insights from customer data.

The Starter plan is priced at $20 per seat per month at standard rates, though HubSpot frequently runs promotional pricing as low as $7 to $9 per seat per month for new customers on annual commitments.

Yes, HubSpot CRM connects with more than 2,000 applications through the HubSpot Marketplace, including email providers, communication tools, and other business software.

Yes, HubSpot offers CRM mobile apps for both iOS and Android that provide access to contacts, deals, and tasks on the go.