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HubSpot CRM

Verified

Free CRM platform with contact management, deal pipelines, and AI-powered sales tools

  • Deployment Cloud Based
  • Starting price Free
  • Free trial Not offered
  • Best for Freelancers, Startups, SMEs

What is HubSpot CRM?

HubSpot CRM is a customer relationship management platform that helps businesses organize contacts, track deals, and manage sales, marketing, and customer service activities in one place. The free tier includes contact and company records, deal pipelines, email tracking, meeting scheduling, live chat, and basic reporting dashboards, with no credit card required and no expiration date. Paid tiers such as Starter, Professional, and Enterprise add automation, additional reporting, higher contact and email sending limits, and advanced customization.

The platform includes Breeze, HubSpot's AI assistant, which can research companies, prepare sales call summaries, and surface insights from CRM records. HubSpot CRM connects with over 2,000 apps through its marketplace and is used by small businesses through larger sales and marketing teams. It is available as a web application and through iOS and Android mobile apps.

Key Features of HubSpot CRM

HubSpot CRM lists 10 documented features, including Contact and company record management, Deal pipeline tracking and forecasting and Email tracking and templates. The list below covers what the product does rather than how it is marketed.

  • Contact and company record management
  • Deal pipeline tracking and forecasting
  • Email tracking and templates
  • Meeting scheduling links
  • Live chat and conversational tools
  • Breeze AI assistant for sales and CRM insights
  • Reporting dashboards
  • Task and activity management
  • Marketplace with 2,000+ app integrations
  • Mobile apps for iOS and Android

HubSpot CRM Pricing

HubSpot CRM lists 4 plans. Three carry a published figure, from Free to $90; the rest are quoted on request.

Free Tools

Free

Up to 2 users, 1,000 contacts

No credit card required, no expiration date; includes core CRM, contact management, deal tracking, email tracking, live chat

Starter

$7/user/month billed annually ($20/user/month billed monthly)

Per-seat pricing

Adds branding removal, sales automation, task management, up to 2 deal pipelines, 30 dashboards

Professional

$90/user/month billed annually ($100/user/month billed monthly)

Plus one-time $1,500 onboarding fee

Advanced automation, custom reporting, more pipelines

Enterprise

Starting at $150/user/month

Plus one-time $3,500 onboarding fee

Advanced permissions, custom objects, enterprise-grade reporting

HubSpot CRM Specifications

HubSpot CRM is available on web app and has iOS and Android apps. It offers an API and has a free plan.

Tagline:
Free CRM platform with contact management, deal pipelines, and AI-powered sales tools
Deployment:
  • Cloud Based
Billing cycle:
monthly
Desktop:
  • Web App
Mobile:
  • iOS
  • Android
Languages:
english
Built for:
  • Freelancers
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Support channels:
  • Email
  • Live Support
  • Training
  • Tickets
Integrations:
Integrates with 2,000+ apps via the HubSpot Marketplace, including Gmail, Outlook, Slack, Zoom, Salesforce, and various marketing and e-commerce tools.
Public API:
Yes
Free trial:
No
Runs in a browser:
Yes
Free plan:
Yes
Customisable:
Yes

HubSpot CRM Videos

HubSpot CRM Screenshots

Other CRM Software products listed on SocialAtoZ, each with its own pricing and feature detail to compare against HubSpot CRM.

HubSpot CRM Comparisons

Side by side comparisons of HubSpot CRM against 3 other CRM Software options listed here.

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HubSpot CRM FAQs

Yes, HubSpot's free CRM tier is genuinely free with no credit card required and no expiration date, though it is limited to 2 users and 1,000 contacts with fewer advanced features than paid tiers.

Breeze is HubSpot's AI assistant that can research companies, help prepare for sales calls, summarize CRM records, and surface insights from customer data.

The Starter plan is priced at $20 per seat per month at standard rates, though HubSpot frequently runs promotional pricing as low as $7 to $9 per seat per month for new customers on annual commitments.

Yes, HubSpot CRM connects with more than 2,000 applications through the HubSpot Marketplace, including email providers, communication tools, and other business software.

Yes, HubSpot offers CRM mobile apps for both iOS and Android that provide access to contacts, deals, and tasks on the go.