What is monday CRM?

monday CRM is a customizable customer relationship management platform built on the monday.com Work OS. It helps sales teams manage leads, contacts, deals, and pipelines from first touch through post-sale, using Kanban, list, or timeline views. The platform includes AI-powered tools such as an AI notetaker for calls, AI sales agents for lead qualification, automations for repetitive tasks like follow-ups and status updates, and customizable dashboards for tracking forecasts and team performance.

It integrates with over 500 apps including Gmail, Outlook, Slack, Microsoft Teams, Zoom, LinkedIn, and Docusign, and offers mobile apps for iOS and Android. monday CRM is used by small and medium businesses as well as larger organizations across industries like real estate, financial services, professional services, and construction. Plans require a minimum of 3 seats, and a 14 day free trial is available with no credit card required.

Key Features of monday CRM

Here are the powerful features that make monday CRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Contact and lead management
  • Customizable sales pipelines with Kanban, list, and timeline views
  • AI notetaker for call transcription and summaries
  • AI sales agents for lead qualification and meeting booking
  • No-code workflow automations
  • Customizable real-time dashboards and forecasting
  • Email sequences and mass email with AI-assisted writing
  • Quote and invoice generation
  • Mobile apps with automatic call logging
  • 500+ third-party integrations

monday CRM Pricing

Here are the pricing plans for monday CRM. Choose the plan that best fits your requirements and budget.

Basic

$12/seat/month (billed annually); $18/seat/month (billed monthly)

1,000 active contacts & deals, 1 custom dashboard, min. 3 seats

Includes automations, 5 max board columns, 20 quotes/invoices per month, 1 workspace

Standard

$17/seat/month (billed annually); $25/seat/month (billed monthly)

10,000 active contacts & deals, 5 custom dashboards

250 automations/month, 15 max board columns, 50 quotes/invoices per month, 3 workspaces

Pro

$28/seat/month (billed annually); $41/seat/month (billed monthly)

100,000 contacts & deals, 50 custom dashboards

Most popular plan; 25,000 automations/month, 75 max board columns, 250 quotes/invoices per month, 15 workspaces

Ultimate

Custom

Unlimited contacts, deals, dashboards, and workspaces

Includes HIPAA compliance, advanced security, and 24/7 priority support

monday CRM Specifications

Get a closer look at the technical specifications and system requirements for monday CRM. Find out if it's compatible with your operating system and other software.

Software Tagline :
AI-first CRM software for sales teams to manage leads, pipelines, and customer relationships
Deployment :
  • cloud based
Subscription Plan :
monthly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • freelancers
  • startups
  • smes
  • agencies
  • enterprises
Available Support :
  • email
  • live support
  • tickets
Integrations :
500+ integrations including Gmail, Outlook, Slack, Microsoft Teams, Zoom, LinkedIn, Google Drive, Docusign, and QuickBooks
Product Url :
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

monday CRM Videos

monday CRM Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as monday CRM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

monday CRM Comparisons

Compare monday CRM with other similar options available. Explore the key differences to see why it's the top choice for businesses and individuals.

Overall monday CRM Reviews

Here's our unbiased review of monday CRM. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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monday CRM Pros and Cons

monday CRM FAQs

monday CRM does not have a permanent free plan for CRM specifically, but it offers a 14 day free trial that does not require a credit card. The broader monday.com Work OS does offer a limited free tier for up to 2 seats.

Paid plans require a minimum of 3 seats. Organizations wanting more than 40 seats need to request a custom quote from the sales team.

As of the official pricing page, Basic starts at $12 per seat per month billed annually (or $18 billed monthly), Standard is $17 per seat per month annually, Pro is $28 per seat per month annually, and Ultimate is custom priced. Annual billing saves roughly 18 to 33 percent compared to monthly billing.

Yes. It includes an AI notetaker that transcribes and summarizes calls, AI sales agents that can qualify leads and book meetings, and AI-assisted email writing within its sequences and mass email tools.

monday CRM connects with more than 500 apps, including Gmail, Outlook, Slack, Microsoft Teams, Zoom, LinkedIn, Google Drive, Docusign, and QuickBooks.

Yes, monday CRM has native mobile apps for iOS and Android that allow users to manage pipelines, log calls automatically, and access dashboards on the go.