Ooma
What is Ooma?
Ooma is a publicly traded VoIP provider headquartered in Sunnyvale, California, offering the Ooma Office business phone system alongside residential and enterprise products. Ooma Office includes a virtual receptionist, a free toll free number, unlimited calling across the US, Canada, Mexico, and Puerto Rico, and more than 100 standard features, with no long term contract required.
Three plans are available, Essentials, Pro, and Pro Plus, each billed per user per month, plus a custom priced Enterprise tier for SIP trunking and advanced call center needs. Ooma does not offer a traditional free trial but backs new subscriptions with a 30 day money back guarantee, and charges a one time activation fee for new lines.
Key Features of Ooma
Here are the powerful features that make Ooma stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Virtual receptionist with customizable call flows
- Free local or toll free business number
- Unlimited calling across US, Canada, Mexico, and Puerto Rico
- Video conferencing (25 to 100 participants depending on plan)
- Call recording and enhanced call blocking on Pro tiers
- AI voicemail transcription and AI insights on Pro Plus
- CRM integrations including Salesforce and HubSpot
- Digital fax and text messaging
- Hot desking and call queuing on Pro Plus
- Mobile and desktop apps
Ooma Pricing
Here are the pricing plans for Ooma. Choose the plan that best fits your requirements and budget.
Essentials
$19.95/month
Per user
100+ standard features, unlimited US/Canada/Mexico calling, virtual receptionist, mobile app, no contract
Pro
$24.95/month
Per user
Adds desktop app, 250 texts/month, video conferencing for 25 participants, call recording
Pro Plus
$29.95/month
Per user
Adds AI transcription and insights, CRM integration, 1,000 texts/month, hot desking, call queuing
Enterprise
Custom
Per business needs
Adds SIP trunking, Teams integration, advanced CX features, custom implementation
Ooma Specifications
Get a closer look at the technical specifications and system requirements for Ooma. Find out if it's compatible with your operating system and other software.
- cloud based
- web app
- windows
- macos
- ios
- android
- startups
- smes
- enterprises
- phone
- live support
- tickets
Ooma Videos
Ooma Screenshots
Overall Ooma Reviews
Here's our unbiased review of Ooma. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.