Gong
VerifiedRevenue AI OS that captures customer conversations and turns them into insights and action
See all screenshots - Deployment Cloud Based
- Starting price Custom
- Free trial Not offered
- Best for SMEs, Enterprises
What is Gong?
Gong is a revenue intelligence and conversation analytics platform built for sales, customer success, and revenue operations teams. It automatically records and transcribes calls, video meetings, and emails, then uses artificial intelligence to analyze these customer interactions. The platform highlights deal risk, competitor mentions, and buyer sentiment, helping managers coach reps more effectively and helping leaders forecast revenue with greater accuracy.
Beyond recording, Gong offers tools for pipeline forecasting, sales engagement, and revenue enablement, syncing conversation data with CRM systems like Salesforce. It connects with everyday tools such as Zoom, Microsoft Teams, Slack, and HubSpot, and supports transcription in more than 70 languages. Gong is used by more than 5,000 companies worldwide, mainly in the mid-market and enterprise segments, and its pricing is customized per customer through a sales consultation rather than published as fixed plans.
Key Features of Gong
Gong lists 9 documented features, including Automatic recording and transcription of sales calls, video meetings, and emails, AI-powered conversation analysis that surfaces deal risk, competitor mentions, and buyer sentiment and Revenue forecasting and pipeline visibility (Gong Forecast). The list below covers what the product does rather than how it is marketed.
- Automatic recording and transcription of sales calls, video meetings, and emails
- AI-powered conversation analysis that surfaces deal risk, competitor mentions, and buyer sentiment
- Revenue forecasting and pipeline visibility (Gong Forecast)
- Call-based sales coaching, scorecards, and new-hire onboarding tools (Gong Enable)
- AI sales engagement with email and workflow automation (Gong Engage)
- Bi-directional Salesforce CRM sync plus 300+ other integrations
- AI agents that draft follow-ups and update forecasts and pipeline records (Gong Agents)
- Transcription and translation support in more than 70 languages
- Native mobile apps for reviewing deals and calls offline
Gong Pricing
Gong lists 1 plan without published figures. Pricing is quoted on request.
Custom
Custom
Contact sales
Gong does not publish fixed prices. Licenses are priced per user plus a platform fee based on the number of supported users.
Gong Specifications
Gong is available on web app and has iOS and Android apps. It offers an API.
- Deployment
- Cloud Based
- Billing cycle
- Yearly
- Desktop
- Web App
- Mobile
- iOS
- Android
- Languages
- English
- Built for
- SMEs
- Enterprises
- Support
- Live Support
- Training
- Tickets
- Integrations
- Salesforce, HubSpot, Microsoft Dynamics, Zoom, Microsoft Teams, Slack, Google Meet, Office 365, Outreach, Salesloft, Gainsight, ZoomInfo, 6sense, LinkedIn Sales Navigator, Highspot, Zapier, Snowflake, AWS, Okta, Microsoft 365 Copilot
- Public API
- Yes
- Free trial
- No
- Free plan
- No
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- gong.io
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