What is Guru?

Guru is a knowledge management and AI enablement platform that connects to over 100 workplace tools, including Slack, Salesforce, Microsoft Teams, Confluence, and Zendesk, to unify scattered company information into one governed knowledge base. The platform structures content, detects duplicate or conflicting information, flags outdated material, and routes verification tasks to subject matter experts so answers stay accurate over time.

Teams reach Guru through a web app, browser extension, and integrations with Slack and Microsoft Teams, plus mobile apps for iOS and Android. Its AI Knowledge Agent gives cited, permission-aware answers, runs deep research across connected sources, and connects to other AI tools through API, CLI, or MCP. Guru is used mainly by sales, support, HR, and operations teams at mid-market and enterprise organizations, with pricing scoped individually for each customer.

Key Features of Guru

Here are the powerful features that make Guru stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • AI Knowledge Agent that answers questions with citations and permission-aware access control
  • Automated knowledge verification workflows that flag outdated or conflicting content
  • Duplicate and conflict detection across connected knowledge sources
  • 100+ native integrations including Slack, Microsoft Teams, Salesforce, Zendesk, and Confluence
  • Browser extension that surfaces answers on any webpage, including inside Salesforce and Gmail
  • Enterprise search across all connected company knowledge sources
  • Deep research mode that synthesizes multiple sources into cited reports
  • MCP support so external AI tools like Claude and ChatGPT can use Guru's knowledge layer
  • Role-based access control with SSO (SAML) and SCIM provisioning
  • Analytics and knowledge health reporting to track usage and content freshness

Guru Pricing

Here are the pricing plans for Guru. Choose the plan that best fits your requirements and budget.

Custom Enterprise Package

Custom

Scoped to organization size and knowledge complexity

Bundles full platform access, a dedicated AI/knowledge management strategy team, and enterprise governance (SOC 2 Type II, HIPAA, GxP, SSO/SCIM). Pricing scoped after a discovery call. Discounted pricing available for eligible nonprofits.

Guru Specifications

Get a closer look at the technical specifications and system requirements for Guru. Find out if it's compatible with your operating system and other software.

Software Tagline :
AI-powered knowledge management platform with governed, cited answers for sales and support teams
Deployment :
  • cloud based
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • smes
  • enterprises
Available Support :
  • email
  • live support
  • training
  • tickets
Integrations :
Slack, Microsoft Teams, Salesforce, Zendesk, Confluence, SharePoint, Google Drive, Dropbox, Box, OneDrive, HubSpot, Jira, GitHub, Notion, Zapier, Okta, Gmail, Microsoft Outlook, ChatGPT, Claude, Microsoft Copilot, Cursor
Product Url :
API Available :
Yes
Free Trial Available :
No
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Guru Videos

Guru Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as Guru. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Guru Comparisons

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Overall Guru Reviews

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Guru Pros and Cons

Guru FAQs

Guru is sold as a combined platform-and-expertise package rather than flat per-seat pricing, tailored to an organization's scale, knowledge complexity, and AI maturity.

No self-serve free plan or trial. Prospective customers book a call and receive a custom package and demo.

100+ enterprise tools including Slack, Microsoft Teams, Salesforce, Zendesk, and Confluence, plus MCP support for external AI tools.

SOC 2 Type II, Microsoft 365 Certification, Google Cloud CASA assessment, plus GDPR, HIPAA, HECVAT, and CAIQ alignment.

Yes, native iOS and Android apps plus a mobile-friendly web app and browser extension.