Guru
VerifiedAI-powered knowledge management platform with governed, cited answers for sales and support teams
See all screenshots - Deployment Cloud Based
- Starting price Custom
- Free trial Not offered
- Best for SMEs, Enterprises
What is Guru?
Guru is a knowledge management and AI enablement platform that connects to over 100 workplace tools, including Slack, Salesforce, Microsoft Teams, Confluence, and Zendesk, to unify scattered company information into one governed knowledge base. The platform structures content, detects duplicate or conflicting information, flags outdated material, and routes verification tasks to subject matter experts so answers stay accurate over time.
Teams reach Guru through a web app, browser extension, and integrations with Slack and Microsoft Teams, plus mobile apps for iOS and Android. Its AI Knowledge Agent gives cited, permission-aware answers, runs deep research across connected sources, and connects to other AI tools through API, CLI, or MCP. Guru is used mainly by sales, support, HR, and operations teams at mid-market and enterprise organizations, with pricing scoped individually for each customer.
Key Features of Guru
Guru lists 10 documented features, including AI Knowledge Agent that answers questions with citations and permission-aware access control, Automated knowledge verification workflows that flag outdated or conflicting content and Duplicate and conflict detection across connected knowledge sources. The list below covers what the product does rather than how it is marketed.
- AI Knowledge Agent that answers questions with citations and permission-aware access control
- Automated knowledge verification workflows that flag outdated or conflicting content
- Duplicate and conflict detection across connected knowledge sources
- 100+ native integrations including Slack, Microsoft Teams, Salesforce, Zendesk, and Confluence
- Browser extension that surfaces answers on any webpage, including inside Salesforce and Gmail
- Enterprise search across all connected company knowledge sources
- Deep research mode that synthesizes multiple sources into cited reports
- MCP support so external AI tools like Claude and ChatGPT can use Guru's knowledge layer
- Role-based access control with SSO (SAML) and SCIM provisioning
- Analytics and knowledge health reporting to track usage and content freshness
Guru Pricing
Guru lists 1 plan without published figures. Pricing is quoted on request.
Custom Enterprise Package
Custom
Scoped to organization size and knowledge complexity
Bundles full platform access, a dedicated AI/knowledge management strategy team, and enterprise governance (SOC 2 Type II, HIPAA, GxP, SSO/SCIM). Pricing scoped after a discovery call. Discounted pricing available for eligible nonprofits.
Guru Specifications
Guru is available on web app and has iOS and Android apps. It offers an API.
- Deployment
- Cloud Based
- Billing cycle
- Yearly
- Desktop
- Web App
- Mobile
- iOS
- Android
- Languages
- English
- Built for
- SMEs
- Enterprises
- Support
- Live Support
- Training
- Tickets
- Integrations
- Slack, Microsoft Teams, Salesforce, Zendesk, Confluence, SharePoint, Google Drive, Dropbox, Box, OneDrive, HubSpot, Jira, GitHub, Notion, Zapier, Okta, Gmail, Microsoft Outlook, ChatGPT, Claude, Microsoft Copilot, Cursor
- Public API
- Yes
- Free trial
- No
- Free plan
- No
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- getguru.com
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