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Insightly

Verified

Cloud based CRM with built in project management, workflow automation, and AI Copilot for sales teams.

  • Deployment Cloud Based
  • Starting price $29/user/month
  • Free trial Available
  • Best for Freelancers, Startups, SMEs

What is Insightly?

Insightly is a cloud based CRM platform designed for small and mid sized businesses that need to manage contacts, leads, opportunities, and projects in one place. It combines sales pipeline tracking with built in project management, so teams can convert closed deals into projects without leaving the platform. Two way email sync, workflow automation, and an AI Copilot help reduce manual data entry and repetitive tasks.

The platform integrates with over 200 applications, including Microsoft, Google, QuickBooks, DocuSign, and NetSuite, through its AppConnect automation tool. Insightly offers customizable dashboards, real time reporting, and native mobile apps for iOS and Android. It is aimed at businesses that want a single system for sales, project delivery, and customer relationships, and it also offers add on Marketing and Service products for teams that need broader functionality beyond core CRM.

Key Features of Insightly

Insightly lists 10 documented features, including Contact and lead management, Opportunity and sales pipeline tracking and Project management with opportunity to project conversion. The list below covers what the product does rather than how it is marketed.

  • Contact and lead management
  • Opportunity and sales pipeline tracking
  • Project management with opportunity to project conversion
  • Two way email sync
  • Workflow automation
  • AI Copilot for email summaries and replies
  • AppConnect integration with 200+ apps
  • Customizable dashboards and real time reporting
  • Native iOS and Android mobile apps
  • Custom objects and sandboxes (Enterprise plan)

Insightly Pricing

Insightly lists 3 plans, from $29 to $99.

Plus

$29/user/month

100,000 records, 10 GB storage, billed annually

Lead and contact management, project management, advanced reports, pre-built dashboards

Professional

$49/user/month

250,000 records, 100 GB storage, billed annually

All Plus features plus lead assignment and routing, workflow automation, AI Copilot

Enterprise

$99/user/month

500,000 records, 250 GB storage, billed annually

All Professional features plus sandboxes, products/pricebooks/quotes, comprehensive audit logging

Insightly Specifications

Insightly is available on web app and has iOS and Android apps. It offers an API and has a free trial.

Tagline:
Cloud based CRM with built in project management, workflow automation, and AI Copilot for sales teams.
Deployment:
  • Cloud Based
Billing cycle:
monthly
Desktop:
  • Web App
Mobile:
  • iOS
  • Android
Languages:
english
Built for:
  • Freelancers
  • Startups
  • SMEs
  • Agencies
Support channels:
  • Email
  • Live Support
  • Training
Integrations:
Integrates with 200+ applications via AppConnect, including Microsoft, Google, QuickBooks, DocuSign, Shopify, Unbounce, PandaDoc, and NetSuite.
Public API:
Yes
Free trial:
Yes
Runs in a browser:
Yes
Free plan:
No
Customisable:
Yes

Insightly Videos

Insightly Screenshots

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Insightly Comparisons

Side by side comparisons of Insightly against 3 other CRM Software options listed here.

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Insightly FAQs

No, Insightly does not offer a permanent free plan. It offers a 14 day free trial that does not require a credit card.

Insightly CRM has three paid tiers billed annually: Plus at $29 per user per month, Professional at $49 per user per month, and Enterprise at $99 per user per month.

Yes, Insightly lets users convert a closed opportunity directly into a project, carrying over related records, tasks, and details automatically.

Yes, Insightly connects with over 200 applications, including Microsoft, Google, QuickBooks, DocuSign, Shopify, and NetSuite, through its AppConnect automation feature.

Yes, Insightly provides native mobile apps for both iOS and Android so users can manage contacts, opportunities, and projects on the go.

Yes, Professional and Enterprise plans include workflow automation and an AI Copilot for tasks like email summaries and automated replies.