Vivantio

Configurable ITSM and service management platform with all-inclusive pricing

Ticketing Management Software

–

Not yet rated. Be the first to review Vivantio.

Visit website Request pricing Write a review

See all screenshots

Deployment Cloud Based
Starting price $49
Free trial Not offered
Best for SMEs, Enterprises

What is Vivantio?

Vivantio is a configurable service management platform covering ITSM/ITIL processes such as incident, problem, and change management, plus asset management, a CMDB, CRM, and knowledge management. Rather than splitting features across separate tiers, Vivantio uses a single all-inclusive pricing model in which every price point includes the full feature set, no-code workflow automation, a self-service portal, and access to 600+ integrations with full API access.

According to Vivantio's official pricing page, cost ranges from roughly $49 to $99 per agent per month (or £35 to £75 in GBP), billed annually, with the exact rate depending on team size and whether licenses are named or concurrent. End users can access the self-service portal for free, while volume discounts begin at 15 agents and scale up to 40%, with extra discounts for education and non-profit organizations.

Key Features of Vivantio

Vivantio lists 8 documented features, including Incident, problem, and change management (ITIL), Asset management and CMDB and No-code workflow automation. The list below covers what the product does rather than how it is marketed.

Incident, problem, and change management (ITIL)
Asset management and CMDB
No-code workflow automation
Customizable forms, fields, and templates
Self-service portal
Knowledge management
SLA management and reporting/analytics
600+ integrations with full API access

Vivantio Pricing

Vivantio lists one plan, at $49.

Starting price

$49

per agent/month billed annually

Request pricing

Vivantio publishes a range of $49 to $99 per agent per month billed annually, with all features included at every price point; the GBP equivalent is £35 to £75.