What is Creatio?
Creatio is an AI CRM and workflow automation platform that helps organizations manage marketing, sales, and customer service in one system. Founded in 2014 and headquartered in Boston, Massachusetts, it combines no-code visual designers with AI agents so business users and developers can build workflows and applications without extensive coding. Its core products, Sales Creatio, Marketing Creatio, and Service Creatio, cover the customer lifecycle from lead generation to case resolution and can be used together or as standalone tools.
The platform serves thousands of organizations across banking, insurance, manufacturing, retail, and other industries in more than 100 countries. Creatio can be deployed in the cloud, on premises, or through a hybrid model, with REST APIs, a marketplace of connectors, and native mobile apps for iOS and Android. Support includes email, phone, live chat, tickets, and training through Creatio Academy.
Key Features of Creatio
Here are the powerful features that make Creatio stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- No-code visual designers for building workflows, business processes, and custom applications
- AI agents and AI coding assistants (Creatio AI Studio) that automate tasks and generate app logic from natural language
- Unified CRM suite spanning Sales Creatio, Marketing Creatio, and Service Creatio
- 360-degree customer view combining sales, marketing, and service interaction history
- Sales pipeline, opportunity, and forecast management with guided selling processes
- Marketing campaign management with audience segmentation and lead scoring
- Omnichannel case management with SLA tracking and a unified agent desktop
- Open REST/OData APIs for custom integrations
- Marketplace of pre-built connectors
- Cloud, on-premises, and hybrid deployment options with custom branding and role-based access
Creatio Pricing
Here are the pricing plans for Creatio. Choose the plan that best fits your requirements and budget.
Growth
$25/user/month
Starts at 5 users
No-code workflow designers, core CRM data model, built-in AI actions, 2 environments
Enterprise
$55/user/month
Starts at 5 users
Unlimited workflow runs and API calls, 3 environments, custom branding, HIPAA option
Unlimited
Custom
Unlimited users
Full platform access with all CRM products included, unlimited custom agents/apps/workflows
Sales / Marketing / Service Creatio (add-ons)
$15/user/month each
Add-on to Growth or Enterprise
Standalone or bundled CRM products; included at no extra cost on Unlimited
Creatio Specifications
Get a closer look at the technical specifications and system requirements for Creatio. Find out if it's compatible with your operating system and other software.
- cloud based
- on premises
- hybrid
- web app
- ios
- android
- startups
- smes
- agencies
- enterprises
- phone
- live support
- training
- tickets
Creatio Videos
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Creatio Comparisons
Compare Creatio with other similar options available. Explore the key differences to see why it's the top choice for businesses and individuals.
Overall Creatio Reviews
Here's our unbiased review of Creatio. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.