Zendesk Sell
VerifiedSales CRM software built to boost productivity, pipeline visibility, and revenue growth for sales teams.
See all screenshots - Deployment Cloud Based
- Starting price $19/agent/month (billed annually)
- Free trial Available
- Best for Startups, SMEs, Enterprises
What is Zendesk Sell?
Zendesk Sell is a cloud-based sales CRM built by Zendesk to help sales teams manage contacts, leads, and deals in one place. It combines pipeline management, a built-in power dialer with call recording, email tracking and sequences, and mobile apps with geolocation for field sales. Teams can automate routine tasks with triggers, forecast revenue in real time, and connect Sell to Zendesk Support for a shared view of customer conversations across sales and service.
Sell is sold in four plans, Team, Growth, Professional, and Enterprise, priced per agent per month with a 14-day free trial and no credit card required. Zendesk has announced it will retire Sell on August 31, 2027, directing customers to migration partner Pipedrive, though the product remains fully supported and open to new signups until then.
Key Features of Zendesk Sell
Zendesk Sell lists 10 documented features, including Contact, lead, and deal management with customizable sales pipelines, Built-in power dialer with click-to-dial, call recording, and call analytics and Email integration with templates, tracking, and automated sequences. The list below covers what the product does rather than how it is marketed.
- Contact, lead, and deal management with customizable sales pipelines
- Built-in power dialer with click-to-dial, call recording, and call analytics
- Email integration with templates, tracking, and automated sequences
- Native mobile apps for iOS and Android with geolocation and offline access
- Real-time sales forecasting and pipeline reporting
- Workflow automation through triggers and task automation
- Lead and deal scoring
- Prospecting and contact data enrichment tools
- Customizable analytics dashboards and reports
- Integration with Zendesk Support for shared customer context
Zendesk Sell Pricing
Zendesk Sell lists 4 plans without published figures. Pricing is quoted on request.
Team
$19/agent/month (billed annually)
Up to 3 users
Email integration, one custom sales pipeline, click-to-dial with call recording, mobile CRM app
Growth
$55/agent/month (billed annually)
Unlimited users
Adds prospecting and data enrichment tools, sales forecasting, advanced reporting, multiple sales pipelines
Professional
$115/agent/month (billed annually)
Unlimited users
Adds advanced customization, workflow automation, unlimited custom fields, bulk email, call analytics
Enterprise
$169/agent/month (billed annually)
Unlimited users
Adds lead and deal scoring, advanced permissions, task automation, sandbox environment
Zendesk Sell Specifications
Zendesk Sell is available on web app and has iOS and Android apps. It offers an API and has a free trial.
- Deployment
- Cloud Based
- Billing cycle
- Monthly
- Desktop
- Web App
- Mobile
- iOS
- Android
- Languages
- English
- Built for
- Startups
- SMEs
- Enterprises
- Support
- Phone
- Live Support
- Training
- Tickets
- Integrations
- Gmail, Outlook, Mailchimp, Slack, Zapier, QuickBooks, Dropbox, PandaDoc, Zendesk Support
- Public API
- Yes
- Free trial
- Yes
- Free plan
- No
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- zendesk.com
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Zendesk Sell Comparisons
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