Salesforce Sales Cloud

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What is Salesforce Sales Cloud?

Salesforce Sales Cloud is a customer relationship management platform built specifically for sales teams. It centralizes lead, account, contact, and opportunity data in one place, automates repetitive tasks like lead routing and activity logging, and gives managers real time visibility into pipeline health and forecast accuracy through built in reporting and dashboards.

Recently rebranded as Agentforce Sales, the product layers AI agents on top of core sales force automation to help reps prioritize leads, get deal insights, and use conversation intelligence. It is sold in five editions, from Starter Suite through Agentforce 1 Sales, so growing businesses and large enterprises can pick the automation and AI depth that fits their budget. A 30 day free trial is available on most editions.

Key Features of Salesforce Sales Cloud

Here are the powerful features that make Salesforce Sales Cloud stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Lead, account, contact, and opportunity management in one integrated CRM
  • Built-in sales flows with automated lead routing
  • Activity Management that automatically captures emails, events, and engagement activity
  • Forecast Management for real-time, customizable sales forecasting
  • Pipeline Management with deal insights
  • Reports and dashboards for sales performance visibility
  • Workflow and process automation with drag-and-drop tools plus territory management
  • Quoting and contract approvals
  • Conversation Intelligence for call and meeting insights
  • Agentforce AI agents embedded across the deal cycle

Salesforce Sales Cloud Pricing

Here are the pricing plans for Salesforce Sales Cloud. Choose the plan that best fits your requirements and budget.

Starter Suite

$25/user/month

Billed monthly or annually

Lead, account, contact, and opportunity management; built-in sales flows and lead routing; dynamic email marketing and analytics

Pro Suite

$100/user/month

Billed annually

Adds customization and automation, sales quoting and forecasting, AgentExchange access, Premier Support add-on

Enterprise

$175/user/month

Billed annually

Adds advanced pipeline management, deal insights, Conversation Intelligence, Agentforce

Unlimited

$350/user/month

Billed annually

Adds predictive AI, Conversation Intelligence and Sales Engagement, Premier Success Plan with full sandbox

Agentforce 1 Sales

$550/user/month

Billed annually

Full AI suite, unmetered Agentforce usage, Salesforce Spiff, Sales Planning, Sales Programs, Salesforce Maps, Tableau Next, Slack Enterprise+

Salesforce Sales Cloud Specifications

Get a closer look at the technical specifications and system requirements for Salesforce Sales Cloud. Find out if it's compatible with your operating system and other software.

Software Tagline :
AI-powered CRM for managing leads, pipeline, forecasting, and closing more deals
Deployment :
  • cloud based
Subscription Plan :
monthly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • startups
  • smes
  • enterprises
Available Support :
  • phone
  • live support
  • training
  • tickets
Integrations :
Gmail, Outlook, Slack, Tableau, Google Workspace, Microsoft 365, MuleSoft, and thousands of apps via Salesforce AppExchange
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Salesforce Sales Cloud Videos

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Alternatives

Explore alternative software options that can fulfill similar requirements as Salesforce Sales Cloud. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Salesforce Sales Cloud Comparisons

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Overall Salesforce Sales Cloud Reviews

Here's our unbiased review of Salesforce Sales Cloud. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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Salesforce Sales Cloud Pros and Cons

Salesforce Sales Cloud FAQs

Sales Cloud is Salesforce's sales force automation platform, now also branded Agentforce Sales, centralizing lead, contact, account, and opportunity data with AI agents, forecasting, and pipeline tools.

Starts at $25/user/month for Starter Suite, scaling through Pro Suite ($100), Enterprise ($175), Unlimited ($350), to Agentforce 1 Sales ($550/user/month).

Yes, 30-day free trial, no credit card required.

No, no permanent free plan.

Yes, native iOS and Android apps.

Yes, thousands of apps via Salesforce AppExchange, plus REST and SOAP APIs.