Best Sales CRM Software

Creatio is an AI CRM and workflow automation platform that helps organizations manage marketing, sales, and customer service in one system. Founded in 2014 and headquartered in Boston, Massachusetts, it combines no-code visual designers with AI agents so business users and developers can build workflows and applications without extensive coding. Its core products, Sales Creatio, Marketing Creatio, and Service Creatio, cover the customer lifecycle from lead generation to case resolution and can be used together or as standalone tools.

The platform serves thousands of organizations across banking, insurance, manufacturing, retail, and other industries in more than 100 countries. Creatio can be deployed in the cloud, on premises, or through a hybrid model, with REST APIs, a marketplace of connectors, and native mobile apps for iOS and Android. Support includes email, phone, live chat, tickets, and training through Creatio Academy.

Salesforce Sales Cloud is a customer relationship management platform built specifically for sales teams. It centralizes lead, account, contact, and opportunity data in one place, automates repetitive tasks like lead routing and activity logging, and gives managers real time visibility into pipeline health and forecast accuracy through built in reporting and dashboards.

Recently rebranded as Agentforce Sales, the product layers AI agents on top of core sales force automation to help reps prioritize leads, get deal insights, and use conversation intelligence. It is sold in five editions, from Starter Suite through Agentforce 1 Sales, so growing businesses and large enterprises can pick the automation and AI depth that fits their budget. A 30 day free trial is available on most editions.

Zendesk Sell is a cloud-based sales CRM built by Zendesk to help sales teams manage contacts, leads, and deals in one place. It combines pipeline management, a built-in power dialer with call recording, email tracking and sequences, and mobile apps with geolocation for field sales. Teams can automate routine tasks with triggers, forecast revenue in real time, and connect Sell to Zendesk Support for a shared view of customer conversations across sales and service.

Sell is sold in four plans, Team, Growth, Professional, and Enterprise, priced per agent per month with a 14-day free trial and no credit card required. Zendesk has announced it will retire Sell on August 31, 2027, directing customers to migration partner Pipedrive, though the product remains fully supported and open to new signups until then.

Coevera, formerly known as Pipeliner CRM, is a visual, AI-powered sales CRM from Pipelinersales Inc. It was rebranded to Coevera in April 2026, though it remains the same platform, company, and customer base, with existing accounts, data, and pricing unchanged. It is positioned as an enterprise-grade CRM that sales teams adopt quickly, without the long rollouts, consultants, or high costs typical of larger platforms.

The platform centers on drag-and-drop pipeline visualization with Kanban, list, chart, and map views, paired with the Voyager AI assistant for drafting emails, summarizing calls, and scoring deal risk. It offers no-code workflow automation, account and contact intelligence, and more than 200 integrations. Plans run from Starter to Unlimited, billed annually per user, with a 14-day free trial and no permanent free tier.

HubSpot Sales Hub is a CRM-based sales platform that helps sales teams manage pipelines, automate outreach, and close deals faster. It combines deal and contact management, email tracking, meeting scheduling, and call tracking in one workspace connected to HubSpot's shared customer data. Reps can run multi-step email sequences, follow guided sales playbooks, and send quotes, while managers track performance with pipeline reporting and AI-assisted forecasting.

Sales Hub is available in Free, Starter, Professional, and Enterprise tiers, priced per seat with lower rates for annual billing. Higher tiers add more pipelines, calling minutes, workflow automation, predictive lead scoring, and conversation intelligence. Professional and Enterprise plans carry a one-time onboarding fee and include a 14-day free trial. The platform integrates with Gmail, Outlook, Slack, and Salesforce, plus thousands of apps in the HubSpot Marketplace.

Pepper Cloud CRM is the best sales CRM tool built for SMEs, that helps in managing leads, sales opportunities, customer interaction, and revenue forecasting with a single platform. It suits business needs across multitudes of industries, like manufacturing, real estate, food delivery, finance, travel, events, and beyond. An all-in-one sales CRM that perfectly matches the sales and marketing requirements to grow and automate business. It comes with features like sales and marketing automation, sales pipeline management, WhatsApp integration, lead capture and generation, email marketing, etc. An Omnichannel CRM that fully integrates with messaging channels like WhatsApp, Facebook, Instagram, and Telegram; accounting software like Xero; email marketing software like MalierLite and MailChimp; voice and video conferencing platforms like Aircall and Zoom and more. The CRM with AI-integrated chatbot simplifies support and communication, leading to a boost in business productivity. WhatsApp integrated CRM allows the sales team to access a single WhatsApp account on multiple devices, set up WhatsApp accounts using landline numbers and includes features for sales and marketing automation, advertising, campaign broadcasting, WhatsApp catalogues, and more. Read Pepper Cloud CRM Reviews