Best Nonprofit CRM Software

Salsa Labs was a nonprofit engagement platform offering donor CRM (Salsa CRM), digital marketing and advocacy tools (Salsa Engage), online petitions, peer-to-peer fundraising, and email campaign management. It served thousands of North American nonprofits before being acquired by EveryAction in 2021, which itself joined the newly formed Bonterra company in August 2021.

Salsa CRM and Salsa Engage are no longer sold to new customers. Bonterra continues to support existing Salsa users but directs new buyers to its unified Bonterra Fundraising and Engagement platform instead. Because the product is being phased out, no current public pricing exists, and prospective buyers should evaluate Bonterra's active offerings rather than the legacy Salsa products.

GiveSmart is a cloud based fundraising and event management platform built for nonprofits, offering mobile bidding, auction management, ticketing, text-to-give, peer-to-peer fundraising, and donor CRM tools in one system. It is used for galas, silent and live auctions, and year-round giving campaigns, with every gift, bid, and transaction captured automatically in a built-in donor database for follow-up and stewardship.

The platform is sold through Champion and Expert subscription tiers plus an optional standalone Donor CRM module, with pricing available only by custom quote rather than published rates. Expert-tier customers get direct integrations with Salesforce, eTapestry, and Raiser's Edge along with dedicated strategy and event-day support services. GiveSmart is part of Momentive Software.

Aplos is cloud-based fund accounting software designed for nonprofits and churches, combining true fund accounting, donor and contact management, online giving, and budgeting in one platform. It generates board-ready, auditor-ready reports such as Income Statement by Fund and Balance Sheet by Fund that align with FASB and GAAP nonprofit standards, and every transaction ties to a specific fund for a permanent audit trail. Founded in 2009 in Fresno, California by Dan Kelly and CPA Tim Goetz, Aplos focuses on affordable, easy-to-use tools for smaller organizations.

Search-reported pricing (not independently confirmed against Aplos's own pricing page, which could not be fetched directly) lists a Lite plan around $79 per month for 2 users and 500 contacts, a Core plan around $129 per month adding recurring transactions, and an Advanced plan around $189 per month with fund-level budgeting and fixed asset tracking. A 15-day free trial is offered for Lite and Core with no credit card required.

CiviCRM is an open source constituent relationship management system built specifically for nonprofits, NGOs, and advocacy groups, released under the AGPL v3 license since 2005. It covers contact management, online fundraising and donation pages, event management, membership management, mass email via CiviMail, case management, and peer-to-peer campaigns, and integrates with WordPress, Drupal, Joomla, and Backdrop CMS. Because it is open source, the core software carries no license fee and organizations fully control their data.

Organizations can self-host CiviCRM for free, paying only for hosting and implementation, or subscribe to CiviCRM Spark, the official managed cloud version, starting at $15 per month for the Starter tier (up to 5,000 contacts), $30 per month for Essentials, and $50 per month for Pro (up to 10,000 contacts and 50,000 monthly emails), each with a 30-day money-back guarantee and no contracts.

NationBuilder is a combined website builder, supporter CRM, and communications platform used by nonprofits, political campaigns, and advocacy organizations. It unifies a people database with custom fields, an integrated website and donation-page builder, mass email and texting, petitions and advocacy actions, and field organizing tools like address geocoding and turf cutting. Founded in Los Angeles in 2009 by Jim Gilliam, it now serves organizations in over 100 countries.

Pricing follows a pay-as-you-grow model based on contact database size, starting at $34 per month for the Starter plan supporting up to 25,000 contacts, and $160 per month for Pro supporting up to 100,000 contacts, with a custom-priced Enterprise tier for larger organizations. Monthly billing costs about 20 percent more than annual billing, and a 14-day free trial is available without requiring a credit card.

EveryAction is a nonprofit CRM used for fundraising, digital advocacy, and organizing, giving teams a unified contact record covering email, mobile, giving, and engagement history. It includes targeted email campaigns with A/B testing and AI content suggestions, mass text messaging, customizable reporting dashboards, and advocacy tools such as one-click actions and geopolitical mapping for mobilization. Bonterra Que, an AI assistant, is built into the platform to help staff generate insights and streamline workflows.

EveryAction became part of Bonterra following the 2022 merger of several social-good software companies, including Network for Good, Social Solutions, CyberGrants, and WeSpire. Pricing is not published on Bonterra's website and is quoted based on database size and the modules an organization needs; third-party estimates suggest entry pricing near $109 per month, though this figure is unverified against an official source.

Donorbox is a donation and fundraising platform that lets nonprofits accept one-time and recurring gifts through embeddable donation forms, crowdfunding campaigns, memberships, and event ticketing. Its UltraSwift checkout and QuickDonate feature let returning donors give again without re-entering payment details, and every organization gets a branded donor portal. The Standard plan is free to start with no setup or cancellation fees, charging a platform fee on donations instead of a subscription.

Paid tiers reduce platform fees and unlock more tools: Pro costs $150 per month with a 1.75 percent platform fee and adds Text-to-Give, Zapier and API access, and receipt rebranding, while Premium offers custom pricing, a 1.6 percent fee, and dedicated onboarding and support for larger organizations. Founded in 2014 and based in San Francisco, Donorbox serves nonprofits worldwide with support for 52-plus currencies and 15 languages.

Givebutter is a fundraising platform that offers unlimited users, contacts, campaigns, and email blasts for free, funded through optional donor tips rather than mandatory platform fees. It combines donation forms, fundraising pages, event ticketing, silent auctions, peer-to-peer campaigns, and a built-in donor CRM in one system, and supports payment via card, ACH, Apple Pay, Venmo, and Cash App. Founded in 2016 by three George Washington University students, it is now used by tens of thousands of nonprofits and community fundraisers.

For advanced automation, texting, and reporting, Givebutter Plus adds contact-based paid tiers starting at $29 per month, with a 30-day free trial requiring no credit card. The Givebutter Wallet also lets US nonprofits hold funds, earn cash back, and spend directly from settled donations.

Bonterra Network for Good is a donor management and online fundraising platform aimed at small and growing nonprofits, combining CRM, donation pages, email marketing, and event and auction tools with hands-on fundraising coaching. It includes Bonterra Que, an AI assistant that helps generate campaign content and recommendations. The product became part of Bonterra after the company was formed from the 2022 combination of Network for Good, EveryAction, Social Solutions, CyberGrants, and WeSpire.

Bonterra does not publish fixed pricing; packages are quoted based on the number of contacts in the donor database, with all plans including unlimited users, campaigns, and emails. Third-party sources suggest starting quotes are commonly in the low hundreds of dollars per month, but this figure is not confirmed on Bonterra's own site, so it should be treated as indicative only.

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