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CiviCRM

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Open source CRM for nonprofits, NGOs, and advocacy organizations, free to self-host.

Nonprofit CRM Software
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  • Deployment Cloud Based, On Premises
  • Starting price Free
  • Free trial Not offered
  • Best for SMEs, Enterprises, Agencies

What is CiviCRM?

CiviCRM is an open source constituent relationship management system built specifically for nonprofits, NGOs, and advocacy groups, released under the AGPL v3 license since 2005. It covers contact management, online fundraising and donation pages, event management, membership management, mass email via CiviMail, case management, and peer-to-peer campaigns, and integrates with WordPress, Drupal, Joomla, and Backdrop CMS. Because it is open source, the core software carries no license fee and organizations fully control their data.

Organizations can self-host CiviCRM for free, paying only for hosting and implementation, or subscribe to CiviCRM Spark, the official managed cloud version, starting at $15 per month for the Starter tier (up to 5,000 contacts), $30 per month for Essentials, and $50 per month for Pro (up to 10,000 contacts and 50,000 monthly emails), each with a 30-day money-back guarantee and no contracts.

Key Features of CiviCRM

CiviCRM lists 9 documented features, including Contact and constituent management, Online donation pages and recurring giving and Event and membership management. The list below covers what the product does rather than how it is marketed.

  • Contact and constituent management
  • Online donation pages and recurring giving
  • Event and membership management
  • CiviMail mass email and SMS campaigns
  • Case management for service organizations
  • Peer-to-peer fundraising campaigns
  • Custom fields, deduping, and automation tools
  • REST API and extensions marketplace
  • WordPress, Drupal, Joomla, and Backdrop integration

CiviCRM Pricing

CiviCRM lists 4 plans, starting free and running to $50.

Self-Hosted

Free

Unlimited, self-managed

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Open source AGPL v3 software; organization pays only for its own hosting and implementation

Spark Starter

$15/month

Up to 5,000 contacts

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Unlimited users, most CiviCRM components, CiviMail, managed hosting and upgrades

Spark Essentials

$30/month

Up to 10,000 emails/month

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Everything in Starter plus Mosaico HTML email builder

Spark Pro

$50/month

Up to 10,000 contacts, 50,000 emails/month

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Additional extensions and a custom domain

CiviCRM Specifications

CiviCRM is available on web app. It offers an API and has a free plan.

Deployment
  • Cloud Based
  • On Premises
Billing cycle
Monthly
Desktop
  • Web App
Languages
  • English
Built for
  • SMEs
  • Enterprises
  • Agencies
Support
  • Email
  • Training
  • Tickets
Integrations
WordPress, Drupal, Joomla, Backdrop CMS
Public API
Yes
Free trial
No
Free plan
Yes
Runs in browser
Yes
Customisable
Yes
Website
civicrm.org

CiviCRM Videos

CiviCRM Screenshots

CiviCRM screenshot 1

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CiviCRM FAQs

The core software is free and open source under AGPL v3; costs come from hosting, implementation, or the optional Spark managed subscription.

Spark is CiviCRM's official managed cloud subscription, starting at $15/month, that handles hosting, upgrades, and mail processing for you.

Yes, organizations can download and self-host CiviCRM on their own servers at no license cost, typically alongside WordPress, Drupal, Joomla, or Backdrop.

Yes, CiviCRM provides a REST API and a large extensions marketplace for custom integrations.

It is maintained as a not-for-profit open source project, incorporated in California, founded in 2004-2005 by Dave Greenberg, Donald Lobo, and Michal Mach.