What is CiviCRM?

CiviCRM is an open source constituent relationship management system built specifically for nonprofits, NGOs, and advocacy groups, released under the AGPL v3 license since 2005. It covers contact management, online fundraising and donation pages, event management, membership management, mass email via CiviMail, case management, and peer-to-peer campaigns, and integrates with WordPress, Drupal, Joomla, and Backdrop CMS. Because it is open source, the core software carries no license fee and organizations fully control their data.

Organizations can self-host CiviCRM for free, paying only for hosting and implementation, or subscribe to CiviCRM Spark, the official managed cloud version, starting at $15 per month for the Starter tier (up to 5,000 contacts), $30 per month for Essentials, and $50 per month for Pro (up to 10,000 contacts and 50,000 monthly emails), each with a 30-day money-back guarantee and no contracts.

Key Features of CiviCRM

Here are the powerful features that make CiviCRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Contact and constituent management
  • Online donation pages and recurring giving
  • Event and membership management
  • CiviMail mass email and SMS campaigns
  • Case management for service organizations
  • Peer-to-peer fundraising campaigns
  • Custom fields, deduping, and automation tools
  • REST API and extensions marketplace
  • WordPress, Drupal, Joomla, and Backdrop integration

CiviCRM Pricing

Here are the pricing plans for CiviCRM. Choose the plan that best fits your requirements and budget.

Self-Hosted

Free

Unlimited, self-managed

Open source AGPL v3 software; organization pays only for its own hosting and implementation

Spark Starter

$15/month

Up to 5,000 contacts

Unlimited users, most CiviCRM components, CiviMail, managed hosting and upgrades

Spark Essentials

$30/month

Up to 10,000 emails/month

Everything in Starter plus Mosaico HTML email builder

Spark Pro

$50/month

Up to 10,000 contacts, 50,000 emails/month

Additional extensions and a custom domain

CiviCRM Specifications

Get a closer look at the technical specifications and system requirements for CiviCRM. Find out if it's compatible with your operating system and other software.

Software Tagline :
Open source CRM for nonprofits, NGOs, and advocacy organizations, free to self-host.
Deployment :
  • cloud based
  • on premises
Subscription Plan :
monthly
Desktop Platforms :
  • web app
Mobile Platforms :
Language Support :
english
Target Audience :
  • smes
  • enterprises
  • agencies
Available Support :
  • email
  • training
  • tickets
Integrations :
WordPress, Drupal, Joomla, Backdrop CMS
Product Url :
API Available :
Yes
Free Trial Available :
No
Run On Mobile Browser :
Yes
Free Plan Available :
Yes
Customization Available :
Yes

CiviCRM Videos

CiviCRM Screenshots

Overall CiviCRM Reviews

Here's our unbiased review of CiviCRM. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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CiviCRM Pros and Cons

CiviCRM FAQs

The core software is free and open source under AGPL v3; costs come from hosting, implementation, or the optional Spark managed subscription.

Spark is CiviCRM's official managed cloud subscription, starting at $15/month, that handles hosting, upgrades, and mail processing for you.

Yes, organizations can download and self-host CiviCRM on their own servers at no license cost, typically alongside WordPress, Drupal, Joomla, or Backdrop.

Yes, CiviCRM provides a REST API and a large extensions marketplace for custom integrations.

It is maintained as a not-for-profit open source project, incorporated in California, founded in 2004-2005 by Dave Greenberg, Donald Lobo, and Michal Mach.