HubSpot CRM
VerifiedFree CRM platform with contact management, deal pipelines, and AI-powered sales tools
See all screenshots - Deployment Cloud Based
- Starting price Free
- Free trial Not offered
- Best for Freelancers, Startups, SMEs
What is HubSpot CRM?
HubSpot CRM is a customer relationship management platform that helps businesses organize contacts, track deals, and manage sales, marketing, and customer service activities in one place. The free tier includes contact and company records, deal pipelines, email tracking, meeting scheduling, live chat, and basic reporting dashboards, with no credit card required and no expiration date. Paid tiers such as Starter, Professional, and Enterprise add automation, additional reporting, higher contact and email sending limits, and advanced customization.
The platform includes Breeze, HubSpot's AI assistant, which can research companies, prepare sales call summaries, and surface insights from CRM records. HubSpot CRM connects with over 2,000 apps through its marketplace and is used by small businesses through larger sales and marketing teams. It is available as a web application and through iOS and Android mobile apps.
Key Features of HubSpot CRM
HubSpot CRM lists 10 documented features, including Contact and company record management, Deal pipeline tracking and forecasting and Email tracking and templates. The list below covers what the product does rather than how it is marketed.
- Contact and company record management
- Deal pipeline tracking and forecasting
- Email tracking and templates
- Meeting scheduling links
- Live chat and conversational tools
- Breeze AI assistant for sales and CRM insights
- Reporting dashboards
- Task and activity management
- Marketplace with 2,000+ app integrations
- Mobile apps for iOS and Android
HubSpot CRM Pricing
HubSpot CRM lists 4 plans. Three carry a published figure, from Free to $90; the rest are quoted on request.
Free Tools
Free
Up to 2 users, 1,000 contacts
No credit card required, no expiration date; includes core CRM, contact management, deal tracking, email tracking, live chat
Starter
$7/user/month billed annually ($20/user/month billed monthly)
Per-seat pricing
Adds branding removal, sales automation, task management, up to 2 deal pipelines, 30 dashboards
Professional
$90/user/month billed annually ($100/user/month billed monthly)
Plus one-time $1,500 onboarding fee
Advanced automation, custom reporting, more pipelines
Enterprise
Starting at $150/user/month
Plus one-time $3,500 onboarding fee
Advanced permissions, custom objects, enterprise-grade reporting
HubSpot CRM Specifications
HubSpot CRM is available on web app and has iOS and Android apps. It offers an API and has a free plan.
- Deployment
- Cloud Based
- Billing cycle
- Monthly
- Desktop
- Web App
- Mobile
- iOS
- Android
- Languages
- English
- Built for
- Freelancers
- Startups
- SMEs
- Agencies
- Enterprises
- Support
- Live Support
- Training
- Tickets
- Integrations
- Integrates with 2,000+ apps via the HubSpot Marketplace, including Gmail, Outlook, Slack, Zoom, Salesforce, and various marketing and e-commerce tools.
- Public API
- Yes
- Free trial
- No
- Free plan
- Yes
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- hubspot.com
HubSpot CRM Videos
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HubSpot CRM Comparisons
Side by side comparisons of HubSpot CRM against 3 other CRM Software options listed here.
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HubSpot CRM FAQs
Alternatives to HubSpot CRM
Other Contact Management Software recorded on the same fields.
