Skip to content
SocialAtoZ

Luma Health

Verified

Operational AI platform automating patient access, intake and payments for health systems

Healthcare CRM Software Patient Engagement Software Patient Intake Software Patient Registration Software
–

Not yet rated. Be the first to review Luma Health.

Visit website Request pricing Write a review
Luma Health screenshot See all screenshots
  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Not offered
  • Best for SMEs, Enterprises

What is Luma Health?

Luma Health is a patient success platform that automates administrative workflows across the patient journey, from scheduling and referrals to intake, payments and feedback. Its Spark AI engine powers agentic modules for access, such as order orchestration, referral routing, waitlist management, and prescription refill requests, alongside conversational SMS and chat tools like a self service LumaBot concierge. The platform integrates bidirectionally with major EHR systems including Epic, Oracle Health, MEDITECH, athenahealth and eClinicalWorks.

Beyond messaging, Luma Health includes responsive digital intake forms, mobile check in, and LumaPay for text based bill payment, aimed at reducing staff phone workload and missed appointments. Luma Health is used mostly by enterprise health systems, specialty groups and regional care networks. Pricing is not publicly disclosed and is customized after a sales consultation based on organization size, patient volume and modules selected, and no free trial is offered.

Key Features of Luma Health

Luma Health lists 9 documented features, including Agentic patient access automation for referrals and orders, Automated appointment reminders with EHR sync and Smart waitlist and rescheduling via SMS. The list below covers what the product does rather than how it is marketed.

  • Agentic patient access automation for referrals and orders
  • Automated appointment reminders with EHR sync
  • Smart waitlist and rescheduling via SMS
  • LumaBot self service conversational AI
  • Digital bi directional intake forms
  • Mobile patient check in
  • LumaPay text based bill payment
  • Broadcast and population health outreach messaging
  • Bidirectional integration with major EHR systems

Luma Health Pricing

Luma Health lists 1 plan without published figures. Pricing is quoted on request.

Custom

Custom

Request pricing

Pricing is quote based after a sales consultation, determined by organization size, patient volume, EHR integration complexity and modules selected.

Luma Health Specifications

Luma Health is available on web app. It offers an API.

Deployment
  • Cloud Based
Billing cycle
Yearly
Desktop
  • Web App
Languages
  • English
Built for
  • SMEs
  • Enterprises
Support
  • Email
  • Phone
  • Training
  • Tickets
Integrations
Epic, Oracle Health (Cerner), MEDITECH, eClinicalWorks, athenahealth, NextGen, Greenway, Salesforce, Stripe, Waystar
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
lumahealth.io

Luma Health Videos

Luma Health Screenshots

Luma Health screenshot 1

Luma Health Reviews

No reviews yet

Used Luma Health? Share your experience and help other buyers decide.

Write the first review

Luma Health FAQs

Luma Health does not publish pricing. Cost is determined after a sales consultation based on practice size, patient volume, required modules and EHR integration complexity.

No, Luma Health does not typically offer a free trial. Prospective customers schedule a demo instead.

Spark is Luma Health's healthcare native AI engine that powers automated workflows across access, engagement, intake and payments.

Luma Health integrates with major EHR systems including Epic, Oracle Health, MEDITECH, eClinicalWorks, athenahealth, NextGen and Greenway.

Yes, LumaPay lets patients pay bills through text messages or a web link without logging into a separate portal.