What is Salesforce Health Cloud?
Salesforce Health Cloud is a patient and member relationship management platform built on the core Salesforce CRM for healthcare providers, payers, and life sciences organizations. It centralizes patient demographics, clinical data, and interactions into a single Patient 360 view so care coordinators can track appointments, care plans, and outreach in one place, while inheriting Salesforce tools such as workflow automation, reporting, and Einstein AI.
The product adds healthcare specific capabilities including care coordination, secure patient messaging, intelligent appointment scheduling, financial assistance enrollment, and advanced therapy management. It supports HIPAA, HL7 FHIR, HITRUST, and other healthcare compliance standards. Editions scale from Enterprise to Unlimited to Einstein 1 for Service, billed annually per user, with a 30 day free trial available for evaluation.
Key Features of Salesforce Health Cloud
Here are the powerful features that make Salesforce Health Cloud stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Patient 360 unified record
- Care plan creation and tracking
- Secure care team and patient messaging
- Intelligent appointment management console
- Digital health insurance quoting for brokers
- Financial assistance program enrollment
- Advanced therapy scheduling across territories
- Einstein AI and Agentforce for Health agents
- HIPAA, HL7 FHIR and HITRUST compliant infrastructure
Salesforce Health Cloud Pricing
Here are the pricing plans for Salesforce Health Cloud. Choose the plan that best fits your requirements and budget.
Enterprise
$325/month
per user, billed annually
Out of the box CRM for healthcare and life sciences
Unlimited
$500/month
per user, billed annually
Adds unlimited training, toll free support, and configuration services
Einstein 1 for Service
$700/month
per user, billed annually
Adds Einstein AI, Data Cloud, and Slack
Salesforce Health Cloud Specifications
Get a closer look at the technical specifications and system requirements for Salesforce Health Cloud. Find out if it's compatible with your operating system and other software.
- cloud based
- web app
- ios
- android
- smes
- enterprises
- phone
- live support
- training
- tickets
Salesforce Health Cloud Videos
Overall Salesforce Health Cloud Reviews
Here's our unbiased review of Salesforce Health Cloud. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.