Salesforce Health Cloud

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What is Salesforce Health Cloud?

Salesforce Health Cloud is a patient and member relationship management platform built on the core Salesforce CRM for healthcare providers, payers, and life sciences organizations. It centralizes patient demographics, clinical data, and interactions into a single Patient 360 view so care coordinators can track appointments, care plans, and outreach in one place, while inheriting Salesforce tools such as workflow automation, reporting, and Einstein AI.

The product adds healthcare specific capabilities including care coordination, secure patient messaging, intelligent appointment scheduling, financial assistance enrollment, and advanced therapy management. It supports HIPAA, HL7 FHIR, HITRUST, and other healthcare compliance standards. Editions scale from Enterprise to Unlimited to Einstein 1 for Service, billed annually per user, with a 30 day free trial available for evaluation.

Key Features of Salesforce Health Cloud

Here are the powerful features that make Salesforce Health Cloud stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Patient 360 unified record
  • Care plan creation and tracking
  • Secure care team and patient messaging
  • Intelligent appointment management console
  • Digital health insurance quoting for brokers
  • Financial assistance program enrollment
  • Advanced therapy scheduling across territories
  • Einstein AI and Agentforce for Health agents
  • HIPAA, HL7 FHIR and HITRUST compliant infrastructure

Salesforce Health Cloud Pricing

Here are the pricing plans for Salesforce Health Cloud. Choose the plan that best fits your requirements and budget.

Enterprise

$325/month

per user, billed annually

Out of the box CRM for healthcare and life sciences

Unlimited

$500/month

per user, billed annually

Adds unlimited training, toll free support, and configuration services

Einstein 1 for Service

$700/month

per user, billed annually

Adds Einstein AI, Data Cloud, and Slack

Salesforce Health Cloud Specifications

Get a closer look at the technical specifications and system requirements for Salesforce Health Cloud. Find out if it's compatible with your operating system and other software.

Software Tagline :
AI powered patient and member relationship platform for healthcare and life sciences
Deployment :
  • cloud based
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • smes
  • enterprises
Available Support :
  • email
  • phone
  • live support
  • training
  • tickets
Integrations :
Slack, MuleSoft, Data Cloud, Tableau, Amazon Web Services, Google Cloud, Epic and other HL7 FHIR systems
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Salesforce Health Cloud Videos

Salesforce Health Cloud Screenshots

Overall Salesforce Health Cloud Reviews

Here's our unbiased review of Salesforce Health Cloud. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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Salesforce Health Cloud Pros and Cons

Salesforce Health Cloud FAQs

Yes, Health Cloud is built to support HIPAA along with HL7 FHIR, HITRUST, and other regional healthcare compliance standards.

Patient 360 is a consolidated view of a patient's demographics, clinical data, and interactions pulled from multiple source systems into one record.

Yes, Salesforce offers a 30 day free trial of Health Cloud with no credit card or installation required.

Health Cloud is billed per user per month on an annual contract, with Enterprise, Unlimited, and Einstein 1 for Service editions offering increasing levels of AI and support.

Yes, it is built to connect with HL7 FHIR based EHR systems and other clinical data sources through Salesforce integration tools like MuleSoft.