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Hightouch

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Composable CDP and reverse ETL platform for warehouse-native data activation

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  • Deployment Cloud Based
  • Starting price Free
  • Free trial Not offered
  • Best for Startups, SMEs, Agencies

What is Hightouch?

Hightouch is a composable customer data platform and reverse ETL tool, headquartered in San Francisco, that syncs data from a warehouse like Snowflake, BigQuery, or Databricks to more than 200 marketing, sales, and advertising destinations using SQL or a visual audience builder. Products include the core Reverse ETL platform, streaming syncs, Customer Studio for audience building, Identity Resolution, and AI Decisioning for personalized, agentic actions.

Pricing is usage-based and tied to active syncs, events, and AI actions rather than seats or profile counts. A free plan covers up to 2 active syncs per month with unlimited destinations and seats, a self-serve plan raises that to 10 active syncs, and Enterprise and Composable CDP plans use custom usage-based pricing negotiated with sales. Hightouch states it does not store customer data or logs.

Key Features of Hightouch

Hightouch lists 9 documented features, including Reverse ETL to 200+ destinations from SQL or visual queries, Streaming (always-on) reverse ETL and Customer Studio no-code audience builder. The list below covers what the product does rather than how it is marketed.

  • Reverse ETL to 200+ destinations from SQL or visual queries
  • Streaming (always-on) reverse ETL
  • Customer Studio no-code audience builder
  • AI Decisioning for automated personalized actions
  • Identity resolution
  • Role-based governance and sync approval workflows
  • Built-in live API debugger
  • Git-based version control and dbt/Fivetran integrations
  • Custom API connectors with serverless function support

Hightouch Pricing

Hightouch lists 3 plans. One is free; the rest are quoted on request.

Free

Free

2 active syncs/month

Unlimited destinations, destination types, user seats, and sync runs

Self-Serve

Custom (usage-based)

10 active syncs/month

Usage-based pricing that scales with syncs, events collected, and AI actions

Enterprise / Composable CDP

Custom

Contact sales

Unlimited seats, premium extensions, advanced observability, dedicated support, custom SLAs, Data Agents

Hightouch Specifications

Hightouch is available on web app. It offers an API and has a free plan.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Languages
  • English
Built for
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Support
  • Email
  • Live Support
  • Tickets
  • Training
Integrations
Salesforce, HubSpot, Braze, Iterable, Meta Ads, Google Ads, Snowflake, BigQuery, Databricks, dbt, Fivetran, Datadog
Public API
Yes
Free trial
No
Free plan
Yes
Runs in browser
No
Customisable
Yes
Website
hightouch.com

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Hightouch FAQs

No, pricing is usage-based on active syncs, events, and AI actions; seats, storage, and MTUs are unlimited and free.

Yes, the free plan includes up to 2 active syncs per month with unlimited destinations and user seats.

No, Hightouch states it does not store or persist customer data, not even logs; it operates directly against your data warehouse.

It is an add-on that lets AI make personalized decisions that trigger downstream actions, billed as part of usage-based AI actions.

It connects to warehouses including Snowflake, BigQuery, Databricks, and Redshift.