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Helpjuice

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AI-powered knowledge base software with Google-like search and deep customization

Knowledge Base Software
  • Deployment Cloud Based
  • Starting price $249/month
  • Free trial Available
  • Best for SMEs, Agencies, Enterprises

What is Helpjuice?

Helpjuice is a knowledge base platform designed for companies that want a fully customizable, branded self-service hub for customers or employees. It offers a rich text editor, version history, granular permissions, and a Google-like search engine that handles typos and vague queries well. Teams can organize content into categories and sections, track article performance with analytics, and collect feedback through ratings and comments.

Paid plans start at $249 per month and include unlimited articles and viewers, though every backend user counts toward the seat limit. Higher tiers unlock an AI Suite with an AI writer, AI search, and AI chatbot, plus SSO and deeper customization credits. A 14 day free trial is available with no credit card required.

Key Features of Helpjuice

Helpjuice lists 10 documented features, including Rich text content editor with version history, Google-like advanced search with typo tolerance and Nested categories, tags, and content hierarchies. The list below covers what the product does rather than how it is marketed.

  • Rich text content editor with version history
  • Google-like advanced search with typo tolerance
  • Nested categories, tags, and content hierarchies
  • Advanced design customization with HTML/CSS access
  • Role based permissions and access control
  • In-depth usage and search analytics
  • AI Writer, AI Search, and AI Chatbot on higher tiers
  • Article feedback, ratings, and comments
  • SSO and multi-language support
  • 100+ integrations including Salesforce, Slack, and Zendesk

Helpjuice Pricing

Helpjuice lists 3 plans without published figures. Pricing is quoted on request.

Knowledge Base

$249/month

30 users, 12GB storage

Free Trial

Core features: analytics, version history, search, live collaboration and workflows, localization, AI article translation

AI-Knowledge Base

$449/month

100 users, 24GB storage

Free Trial

Everything in Knowledge Base plus full AI Suite (AI Writer, AI Search, AI Chatbot), SSO, auto-updating KB Chrome extension, tutorial builder

Unlimited AI-Knowledge Base

$799/month

Unlimited users, 38GB storage

Free Trial

All AI Suite features plus unlimited customization credits and SSO

Helpjuice Specifications

Helpjuice is available on web app. It offers an API and has a free trial.

Software Tagline :
AI-powered knowledge base software with Google-like search and deep customization
Deployment :
  • cloud based
Subscription Plan :
monthly
Desktop Platforms :
  • web app
Mobile Platforms :
Language Support :
english
Target Audience :
  • smes
  • agencies
  • enterprises
Available Support :
  • email
  • live support
  • tickets
Integrations :
Salesforce, Slack, Zendesk, and 100+ other integrations
Product Url :
https://helpjuice.com
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Helpjuice Videos

Helpjuice Screenshots

Helpjuice screenshot 1

Alternatives of Helpjuice

Alternatives

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Zendesk Guide

The knowledge base engine behind Zendesk's self-service help centers

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KnowledgeOwl

Straightforward knowledge base software with white-glove onboarding

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Knowmax

The AI Knowledge Platform for CX

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Slite

Self maintaining AI knowledge base for team documentation

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Helpjuice FAQs

No, Helpjuice does not offer a free plan, but it provides a 14 day free trial with full access and no credit card required.

Pricing is based on the number of backend users, including read-only staff, so companies with many internal readers may need the Unlimited plan to avoid per-seat costs.

The AI Suite, available from the AI-Knowledge Base plan upward, includes an AI Writer, AI Search, an AI Chatbot, and an auto-updating Chrome extension.

Yes, all plans include custom branding, and Helpjuice offers handcrafted design customization during onboarding.

SSO is included starting on the AI-Knowledge Base plan and above.