What is Helpjuice?
Helpjuice is a knowledge base platform designed for companies that want a fully customizable, branded self-service hub for customers or employees. It offers a rich text editor, version history, granular permissions, and a Google-like search engine that handles typos and vague queries well. Teams can organize content into categories and sections, track article performance with analytics, and collect feedback through ratings and comments.
Paid plans start at $249 per month and include unlimited articles and viewers, though every backend user counts toward the seat limit. Higher tiers unlock an AI Suite with an AI writer, AI search, and AI chatbot, plus SSO and deeper customization credits. A 14 day free trial is available with no credit card required.
Key Features of Helpjuice
Here are the powerful features that make Helpjuice stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Rich text content editor with version history
- Google-like advanced search with typo tolerance
- Nested categories, tags, and content hierarchies
- Advanced design customization with HTML/CSS access
- Role based permissions and access control
- In-depth usage and search analytics
- AI Writer, AI Search, and AI Chatbot on higher tiers
- Article feedback, ratings, and comments
- SSO and multi-language support
- 100+ integrations including Salesforce, Slack, and Zendesk
Helpjuice Pricing
Here are the pricing plans for Helpjuice. Choose the plan that best fits your requirements and budget.
Knowledge Base
$249/month
30 users, 12GB storage
Core features: analytics, version history, search, live collaboration and workflows, localization, AI article translation
AI-Knowledge Base
$449/month
100 users, 24GB storage
Everything in Knowledge Base plus full AI Suite (AI Writer, AI Search, AI Chatbot), SSO, auto-updating KB Chrome extension, tutorial builder
Unlimited AI-Knowledge Base
$799/month
Unlimited users, 38GB storage
All AI Suite features plus unlimited customization credits and SSO
Helpjuice Specifications
Get a closer look at the technical specifications and system requirements for Helpjuice. Find out if it's compatible with your operating system and other software.
- cloud based
- web app
- smes
- agencies
- enterprises
- live support
- tickets
Helpjuice Videos
Overall Helpjuice Reviews
Here's our unbiased review of Helpjuice. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.