What is Chorus?
Chorus is a conversation intelligence platform built by ZoomInfo that records, transcribes, and analyzes sales calls, video meetings, and emails. It uses proprietary machine learning, protected by 14 technology patents, to automatically surface insights such as competitor mentions, pricing discussions, and next steps. Sales teams use Chorus to review calls, coach reps, and track deal momentum without manual note taking.
Beyond call recording, Chorus provides deal and relationship intelligence that syncs contacts and conversations into a CRM, along with market intelligence that captures voice of customer feedback for product and marketing teams. Standard reports cover talk to listen ratio, filler words, and tracker hits, and a mobile app lets managers coach reps from anywhere. ZoomInfo prices Chorus on a custom quote basis rather than publishing set rates.
Key Features of Chorus
Here are the powerful features that make Chorus stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Automatic recording, transcription, and AI analysis of sales calls, video meetings, and emails
- AI-based conversation trackers that flag topics like pricing, competitors, and objections
- Same Room Speaker Separation for accurate transcripts when multiple people share one microphone
- Deal Intelligence with momentum tracking to flag stalling or at-risk deals
- Call coaching, scorecards, and onboarding tools to speed up new-hire ramp time
- Relationship Intelligence that automatically syncs contacts and interactions to the CRM
- Snippet and call-highlight sharing across sales, marketing, and product teams
- 20+ out-of-the-box analytics reports, including talk-to-listen ratio and filler-word tracking
- GenAI meeting summaries and auto-drafted follow-up emails
- Native iOS and Android mobile app for reviewing calls and coaching on the go
Chorus Pricing
Here are the pricing plans for Chorus. Choose the plan that best fits your requirements and budget.
Custom
Custom
ZoomInfo does not publish Chorus pricing; plans quoted after a sales consultation, include unlimited call recordings/transcriptions, AI trackers, coaching tools, deal and relationship intelligence, 20+ analytics reports.
Chorus Specifications
Get a closer look at the technical specifications and system requirements for Chorus. Find out if it's compatible with your operating system and other software.
- cloud based
- web app
- ios
- android
- smes
- enterprises
- phone
- training
- tickets
Chorus Videos
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Chorus Comparisons
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Overall Chorus Reviews
Here's our unbiased review of Chorus. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.