Chorus
VerifiedConversation intelligence that records, transcribes, and analyzes every sales call and meeting.
See all screenshots - Deployment Cloud Based
- Starting price Custom
- Free trial Not offered
- Best for SMEs, Enterprises
What is Chorus?
Chorus is a conversation intelligence platform built by ZoomInfo that records, transcribes, and analyzes sales calls, video meetings, and emails. It uses proprietary machine learning, protected by 14 technology patents, to automatically surface insights such as competitor mentions, pricing discussions, and next steps. Sales teams use Chorus to review calls, coach reps, and track deal momentum without manual note taking.
Beyond call recording, Chorus provides deal and relationship intelligence that syncs contacts and conversations into a CRM, along with market intelligence that captures voice of customer feedback for product and marketing teams. Standard reports cover talk to listen ratio, filler words, and tracker hits, and a mobile app lets managers coach reps from anywhere. ZoomInfo prices Chorus on a custom quote basis rather than publishing set rates.
Key Features of Chorus
Chorus lists 10 documented features, including Automatic recording, transcription, and AI analysis of sales calls, video meetings, and emails, AI-based conversation trackers that flag topics like pricing, competitors, and objections and Same Room Speaker Separation for accurate transcripts when multiple people share one microphone. The list below covers what the product does rather than how it is marketed.
- Automatic recording, transcription, and AI analysis of sales calls, video meetings, and emails
- AI-based conversation trackers that flag topics like pricing, competitors, and objections
- Same Room Speaker Separation for accurate transcripts when multiple people share one microphone
- Deal Intelligence with momentum tracking to flag stalling or at-risk deals
- Call coaching, scorecards, and onboarding tools to speed up new-hire ramp time
- Relationship Intelligence that automatically syncs contacts and interactions to the CRM
- Snippet and call-highlight sharing across sales, marketing, and product teams
- 20+ out-of-the-box analytics reports, including talk-to-listen ratio and filler-word tracking
- GenAI meeting summaries and auto-drafted follow-up emails
- Native iOS and Android mobile app for reviewing calls and coaching on the go
Chorus Pricing
Chorus lists 1 plan without published figures. Pricing is quoted on request.
Custom
Custom
ZoomInfo does not publish Chorus pricing; plans quoted after a sales consultation, include unlimited call recordings/transcriptions, AI trackers, coaching tools, deal and relationship intelligence, 20+ analytics reports.
Chorus Specifications
Chorus is available on web app and has iOS and Android apps. It offers an API.
- Deployment
- Cloud Based
- Billing cycle
- Yearly
- Desktop
- Web App
- Mobile
- iOS
- Android
- Languages
- English
- Built for
- SMEs
- Enterprises
- Support
- Phone
- Training
- Tickets
- Integrations
- Zoom, Salesforce, HubSpot, Microsoft Dynamics 365, Outreach, Salesloft, Slack, Microsoft Teams, Google Meet, ZoomInfo platform
- Public API
- Yes
- Free trial
- No
- Free plan
- No
- Runs in browser
- No
- Customisable
- Yes
- Website
- zoominfo.com
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Chorus Comparisons
Side by side comparisons of Chorus against 3 other Sales Enablement Software options listed here.
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