Chatim

Chatim's commercial position is stated as a rejection of how the category normally charges: goodbye to per interaction and per seat fees. Plans are flat, which removes the awkward incentive most chat pricing creates, where answering more customers costs more money.

The AI chatbot is trained on a business's own knowledge base from URLs, sitemaps or manual entries, and the company emphasises that it stays on topic to the business rather than answering generally. Constraining a chatbot to its own material is what prevents the failure mode where a bot answers confidently about something the company does not do.

Contact Buttons extend reach beyond the chat widget itself, adding WhatsApp, Telegram, Facebook Messenger, phone and email options alongside it. Visitors hover over the widget and see every route at once, which respects the fact that customers have strong preferences about how they make contact.

Pricing is published with a genuinely free tier at 0 dollars including live chats, chatbot flows, a contact button, team access and email notifications. Paid tiers are 9 dollars, 29 dollars adding custom branding, and 59 dollars covering 200 conversations with Slack integration, premium blocks and a JavaScript SDK. A 14 day free Pro trial is offered.