SurveySparrow
VerifiedConversational, omnichannel survey platform for customer and employee experience
- Deployment Cloud Based
- Starting price Free
- Free trial Available
- Best for Freelancers, Startups, SMEs
What is SurveySparrow?
SurveySparrow is a survey and experience management platform known for conversational, chat like surveys that aim to feel more natural than traditional forms, alongside classic survey formats, NPS, and 360 feedback tools. It includes a drag and drop builder with skip and display logic, real time reporting with AI sentiment analysis, workflow automation, and recurring pulse surveys. Surveys can be distributed by weblink, email, SMS, QR code, embed, mobile SDK, Slack, or Microsoft Teams.
Pricing is public and starts with a free forever plan limited to 75 responses per quarter and one user, followed by Basic, Starter, and Business paid tiers billed quarterly or annually, with a 14 day free trial on paid plans. An Enterprise tier with custom limits, 130 plus language auto translation, and a dedicated customer success manager is available on request.
Key Features of SurveySparrow
SurveySparrow lists 9 documented features, including Conversational, chat style survey format, Drag and drop builder with skip and display logic and NPS, CX, and 360 degree survey types. The list below covers what the product does rather than how it is marketed.
- Conversational, chat style survey format
- Drag and drop builder with skip and display logic
- NPS, CX, and 360 degree survey types
- Multi channel distribution including SMS, QR, and mobile SDK
- Real time reporting and AI sentiment analysis
- Recurring pulse surveys and workflow automation
- 5,000+ integrations via Zapier plus native CRM and helpdesk integrations
- Auto translate to 130+ languages
- White label and custom CSS branding
SurveySparrow Pricing
SurveySparrow lists 5 plans without published figures. Pricing is quoted on request.
Free
Free
1 user, 75 responses/quarter
3 active classic surveys, 1 active CX survey, 1,000 contacts
Basic
$19/month
1 user, 2,500 responses
Unlimited questions per survey, 10,000 contacts, Zapier and Google Sheets integration, 14 day free trial
Starter
$37/month
1 user, 15,000 responses
20,000 contacts, HubSpot, Mailchimp, and ActiveCampaign integrations, 14 day free trial
Business
$79/month
3 users, 36,000 responses
200,000 contacts, custom branding, Freshdesk, Intercom, and Zendesk integrations, 14 day free trial
Enterprise
Custom
3+ users
Custom CSS, auto translate to 130+ languages, dedicated customer success manager
SurveySparrow Specifications
SurveySparrow is available on web app and has iOS and Android apps. It offers an API, has a free trial and has a free plan.
- cloud based
- web app
- ios
- android
- freelancers
- startups
- smes
- agencies
- enterprises
- live support
- training
- tickets
SurveySparrow Videos
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Alternatives of SurveySparrow
AlternativesOther Employee Survey Software products listed on SocialAtoZ, each with its own pricing and feature detail to compare against SurveySparrow.
Enterprise survey and experience management platform for CX, EX, and research
Employee engagement surveys and the Top Workplaces employer recognition program
Multi-rater 360-degree feedback software for employee and leadership development
SurveySparrow Comparisons
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Other Employee Survey Software products listed on SocialAtoZ.
