Preferred Patron
VerifiedLoyalty, rewards, and CRM platform with built-in email and SMS marketing automation
See all screenshots - Deployment Cloud Based
- Starting price $29
- Free trial Not offered
- Best for SMEs, Enterprises
What is Preferred Patron?
Preferred Patron is a customer loyalty and retention platform aimed at single-location businesses through large multi-location and franchise brands, spanning restaurants, retail, and other service businesses. It combines a points and rewards loyalty engine with a built-in CRM, plus fully integrated email and SMS marketing so businesses do not need to sync a separate mailing list. Features include automated welcome and birthday messages, segmented campaigns, interactive inbound SMS keywords, and an AI message assistant powered by OpenAI for drafting on-brand communications.
Pricing starts at 29 dollars a month for a Small Business plan covering up to 5,000 members with no long-term contract, scaling to a Growth plan at 199 dollars a month and an Enterprise plan starting at 10,000 dollars a month for large, multi-location programs, both requiring an annual agreement billed monthly. A one-time 500 dollar setup fee applies to Growth and Enterprise plans, and the company states there are no transaction or redemption fees on any plan.
Key Features of Preferred Patron
Preferred Patron lists 9 documented features, including Points and rewards based loyalty program, Built-in CRM with a unified customer view and Integrated email marketing with no external list syncing. The list below covers what the product does rather than how it is marketed.
- Points and rewards based loyalty program
- Built-in CRM with a unified customer view
- Integrated email marketing with no external list syncing
- Integrated two-way SMS text marketing with inbound keywords
- AI Message Assistant powered by OpenAI for drafting campaigns
- Automated welcome, birthday, and point balance messaging
- Customer segmentation for targeted campaigns
- Multi-location and franchise program support
- Optional 12 inch kiosk hardware add-on
Preferred Patron Pricing
Preferred Patron lists 3 plans, from $29 to $10,000.
Small Business
$29
per month, starting price
For one to three locations, with scalable member capacity and SMS and email marketing included.
Growth
$199
per month, starting price
Mid market plan for growing businesses with larger member capacity, on an annual agreement.
Enterprise
$10,000
per month, starting price
Regional, national and global programs with capacity for up to a million members.
Preferred Patron Specifications
Preferred Patron is available on web app. It offers an API.
- Deployment
- Cloud Based
- Billing cycle
- Monthly
- Desktop
- Web App
- Languages
- English
- Built for
- SMEs
- Enterprises
- Support
- Phone
- Training
- Integrations
- POS and API integrations, kiosks
- Public API
- Yes
- Free trial
- No
- Free plan
- No
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- preferredpatron.com
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Alternatives to Preferred Patron
Other Customer Loyalty Program Software recorded on the same fields.
