Oracle CX
What is Oracle CX?
Oracle Customer Experience, known as Oracle CX, is a connected suite of cloud applications covering marketing, sales, service, and commerce, delivered as part of Oracle Fusion Applications. It gives businesses a unified view of customer data across touchpoints and includes Oracle Sales, Oracle Service, and Oracle Marketing, along with configure price quote tools and AI driven agentic capabilities for automating customer facing processes.
Oracle CX targets mid-market and large enterprises across industries such as financial services, healthcare, communications, and manufacturing. Pricing is not published on Oracle's website. Each application in the suite, such as Sales, Service, and Marketing, is licensed separately, typically per named user, and prospective customers must contact Oracle sales for a custom quote.
Key Features of Oracle CX
Here are the powerful features that make Oracle CX stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Oracle CX Sales for sales force automation, forecasting, and performance management
- Oracle CX Service for digital customer service and case management
- Oracle CX Marketing for campaign management and customer data
- Oracle CPQ for configure, price, and quote automation
- Oracle Digital Assistant for AI powered chatbots and self-service
- Unified customer data providing a single view of the customer across touchpoints
- AI and machine learning for predictive analytics and personalization
- Prebuilt industry-specific CX solutions
- Fusion Agentic Applications for automated next best action workflows
Oracle CX Pricing
Here are the pricing plans for Oracle CX. Choose the plan that best fits your requirements and budget.
Enterprise Licensing
Custom
Contact sales
Oracle does not publish list pricing for Oracle CX. Each application in the suite (Sales, Service, Marketing, Commerce) is licensed separately, typically per named user, with cost provided through a custom quote from Oracle sales.
Oracle CX Specifications
Get a closer look at the technical specifications and system requirements for Oracle CX. Find out if it's compatible with your operating system and other software.
- cloud based
- web app
- ios
- android
- smes
- enterprises
- phone
- training
- tickets
Oracle CX Videos
Oracle CX Screenshots
Alternatives of Oracle CX
AlternativesExplore alternative software options that can fulfill similar requirements as Oracle CX. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
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Oracle CX Comparisons
Compare Oracle CX with other similar options available. Explore the key differences to see why it's the top choice for businesses and individuals.
Overall Oracle CX Reviews
Here's our unbiased review of Oracle CX. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.