Pega
VerifiedAI powered platform for enterprise workflow automation, decisioning, and CRM
See all screenshots - Deployment Cloud Based, On Premises, Hybrid
- Starting price Custom
- Free trial Available
- Best for Enterprises
What is Pega?
Pega is an enterprise software platform from Pegasystems that combines low-code application development, business process management, and AI driven decisioning. It helps large organizations build and automate customer facing and back office workflows, and its CRM Suite covers sales automation, customer service, and marketing through a unified Customer Decision Hub.
Founded in 1983 and headquartered in Cambridge, Massachusetts, Pega serves industries such as financial services, insurance, healthcare, government, and telecommunications. Pricing is not published publicly on its website. Pega uses custom, case based or per user licensing negotiated directly with each customer, and offers a free Community Edition trial for developers to build and test non-production applications.
Key Features of Pega
Pega lists 9 documented features, including Low-code application development with App Studio and Dev Studio, Business process management and workflow orchestration and AI powered decisioning through Customer Decision Hub and Next Best Action. The list below covers what the product does rather than how it is marketed.
- Low-code application development with App Studio and Dev Studio
- Business process management and workflow orchestration
- AI powered decisioning through Customer Decision Hub and Next Best Action
- Pega Blueprint, an AI driven workspace for designing workflows
- Customer Service application with omnichannel case management
- Sales Automation application
- Generative and agentic AI workflow agents
- Legacy system modernization tooling
- Prebuilt industry frameworks for regulated sectors
Pega Pricing
Pega lists 2 plans. One is free; the rest are quoted on request.
Enterprise Licensing
Custom
Contact sales
Pega does not publish list pricing. Licensing is negotiated per organization based on case volume, user count, or modules; illustrative case-based pricing of about $0.88 per completed case has been cited for a 3-year term at roughly 1 million cases per year.
Community Edition
Free
Trial, non-production use only
Free access to App Studio, Dev Studio, and Prediction Studio for building and testing applications; not licensed for production deployment.
Pega Specifications
Pega is available on web app. It offers an API and has a free trial.
- Deployment
- Cloud Based
- On Premises
- Hybrid
- Billing cycle
- Yearly
- Desktop
- Web App
- Languages
- English
- Built for
- Enterprises
- Support
- Phone
- Training
- Tickets
- Integrations
- REST and SOAP APIs, Microsoft Azure OpenAI and other large language models, and prebuilt connectors to core enterprise systems
- Public API
- Yes
- Free trial
- Yes
- Free plan
- No
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- pega.com
Pega Videos
Pega Screenshots
Pega Comparisons
Side by side comparisons of Pega against 3 other Financial CRM Software options listed here.
Pega Reviews
No reviews yet
Used Pega? Share your experience and help other buyers decide.
Pega FAQs
Alternatives to Pega
Other Business Process Automation Software recorded on the same fields.
