Pega
What is Pega?
Pega is an enterprise software platform from Pegasystems that combines low-code application development, business process management, and AI driven decisioning. It helps large organizations build and automate customer facing and back office workflows, and its CRM Suite covers sales automation, customer service, and marketing through a unified Customer Decision Hub.
Founded in 1983 and headquartered in Cambridge, Massachusetts, Pega serves industries such as financial services, insurance, healthcare, government, and telecommunications. Pricing is not published publicly on its website. Pega uses custom, case based or per user licensing negotiated directly with each customer, and offers a free Community Edition trial for developers to build and test non-production applications.
Key Features of Pega
Here are the powerful features that make Pega stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Low-code application development with App Studio and Dev Studio
- Business process management and workflow orchestration
- AI powered decisioning through Customer Decision Hub and Next Best Action
- Pega Blueprint, an AI driven workspace for designing workflows
- Customer Service application with omnichannel case management
- Sales Automation application
- Generative and agentic AI workflow agents
- Legacy system modernization tooling
- Prebuilt industry frameworks for regulated sectors
Pega Pricing
Here are the pricing plans for Pega. Choose the plan that best fits your requirements and budget.
Enterprise Licensing
Custom
Contact sales
Pega does not publish list pricing. Licensing is negotiated per organization based on case volume, user count, or modules; illustrative case-based pricing of about $0.88 per completed case has been cited for a 3-year term at roughly 1 million cases per year.
Community Edition
Free
Trial, non-production use only
Free access to App Studio, Dev Studio, and Prediction Studio for building and testing applications; not licensed for production deployment.
Pega Specifications
Get a closer look at the technical specifications and system requirements for Pega. Find out if it's compatible with your operating system and other software.
- cloud based
- on premises
- hybrid
- web app
- enterprises
- phone
- training
- tickets
Pega Videos
Pega Screenshots
Alternatives of Pega
AlternativesExplore alternative software options that can fulfill similar requirements as Pega. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
CRM built for financial advisors with compliance-ready workflows and messaging
Industry-specific CRM built on Salesforce for banks, wealth managers, and insurers
Pega Comparisons
Compare Pega with other similar options available. Explore the key differences to see why it's the top choice for businesses and individuals.
Overall Pega Reviews
Here's our unbiased review of Pega. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.