Pega
VerifiedAI powered platform for enterprise workflow automation, decisioning, and CRM
- Deployment Cloud Based, On Premises, Hybrid
- Starting price Custom
- Free trial Available
- Best for Enterprises
What is Pega?
Pega is an enterprise software platform from Pegasystems that combines low-code application development, business process management, and AI driven decisioning. It helps large organizations build and automate customer facing and back office workflows, and its CRM Suite covers sales automation, customer service, and marketing through a unified Customer Decision Hub.
Founded in 1983 and headquartered in Cambridge, Massachusetts, Pega serves industries such as financial services, insurance, healthcare, government, and telecommunications. Pricing is not published publicly on its website. Pega uses custom, case based or per user licensing negotiated directly with each customer, and offers a free Community Edition trial for developers to build and test non-production applications.
Key Features of Pega
Pega lists 9 documented features, including Low-code application development with App Studio and Dev Studio, Business process management and workflow orchestration and AI powered decisioning through Customer Decision Hub and Next Best Action. The list below covers what the product does rather than how it is marketed.
- Low-code application development with App Studio and Dev Studio
- Business process management and workflow orchestration
- AI powered decisioning through Customer Decision Hub and Next Best Action
- Pega Blueprint, an AI driven workspace for designing workflows
- Customer Service application with omnichannel case management
- Sales Automation application
- Generative and agentic AI workflow agents
- Legacy system modernization tooling
- Prebuilt industry frameworks for regulated sectors
Pega Pricing
Pega lists 2 plans without published figures. Pricing is quoted on request.
Enterprise Licensing
Custom
Contact sales
Pega does not publish list pricing. Licensing is negotiated per organization based on case volume, user count, or modules; illustrative case-based pricing of about $0.88 per completed case has been cited for a 3-year term at roughly 1 million cases per year.
Community Edition
Free
Trial, non-production use only
Free access to App Studio, Dev Studio, and Prediction Studio for building and testing applications; not licensed for production deployment.
Pega Specifications
Pega is available on web app. It offers an API and has a free trial.
- cloud based
- on premises
- hybrid
- web app
- enterprises
- phone
- training
- tickets
Pega Videos
Pega Screenshots
Alternatives of Pega
AlternativesOther Financial CRM Software products listed on SocialAtoZ, each with its own pricing and feature detail to compare against Pega.
CRM built for financial advisors with compliance-ready workflows and messaging
CRM built for wealth management firms, RIAs, and family offices, now part of SS&C
Industry-specific CRM built on Salesforce for banks, wealth managers, and insurers
Pega Comparisons
Side by side comparisons of Pega against 3 other Financial CRM Software options listed here.
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Alternatives to Pega
Other Business Process Automation Software products listed on SocialAtoZ.
