Total Expert

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What is Total Expert?

Total Expert is a customer engagement platform built specifically for financial institutions, including mortgage lenders, banks, credit unions, and insurance companies. It combines CRM, marketing automation, and sales productivity tools to help institutions engage customers through major financial milestones such as buying a home or refinancing a loan. Total Expert is trusted by more than 200 financial services organizations and has supported trillions of dollars in funded loan volume.

The platform includes Customer IQ for intent signals and enriched profiles, marketing automation with journey orchestration and a content library, and an AI sales assistant trained on mortgage use cases. It integrates with tools such as Optimal Blue and Encompass. Total Expert does not publish pricing publicly and requires contacting sales for a custom quote.

Key Features of Total Expert

Here are the powerful features that make Total Expert stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Customer IQ with intent signals and enriched customer profiles
  • Marketing automation with journey orchestration and nurture programs
  • AI sales assistant trained on mortgage use cases for lead qualification
  • 360 degree customer view and prioritized lead lists
  • Pre-configured compliance workflows and certification management
  • SMS engagement and multi channel communication
  • Marketing content library with MLS integrated flyers and direct mail
  • Integrations with Optimal Blue and Encompass

Total Expert Pricing

Here are the pricing plans for Total Expert. Choose the plan that best fits your requirements and budget.

Custom

Custom

Total Expert does not publish pricing on its official site; quotes are provided by the sales team based on organizational needs.

Total Expert Specifications

Get a closer look at the technical specifications and system requirements for Total Expert. Find out if it's compatible with your operating system and other software.

Software Tagline :
Customer engagement platform for mortgage lenders, banks, credit unions, and insurers
Deployment :
  • cloud based
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • smes
  • enterprises
Available Support :
  • email
  • phone
  • training
  • tickets
Integrations :
Optimal Blue, Encompass, Salesforce AppExchange, MLS data providers
Product Url :
API Available :
Yes
Free Trial Available :
No
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Total Expert Videos

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Alternatives

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Total Expert Comparisons

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Overall Total Expert Reviews

Here's our unbiased review of Total Expert. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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Total Expert Pros and Cons

Total Expert FAQs

It is built for mortgage lenders, banks, credit unions, and insurance companies that need to engage customers through financial milestones.

No free trial is publicly advertised; the platform is enterprise software sold through direct sales.

It is an AI feature trained specifically on mortgage use cases that proactively nurtures leads and qualifies prospects through voice interactions.

It integrates with systems such as Optimal Blue and Encompass.

Total Expert states it is trusted by more than 200 financial services organizations.