What is Unblu?

Unblu is a conversational engagement platform built for banks, wealth managers, insurers, and credit unions. It combines secure chat, video and voice calls, co-browsing, and an AI virtual agent so client facing teams can communicate and collaborate with customers across digital channels, with conversations handed off from bots to human advisors while preserving full context.

Founded in 2008 and headquartered in Basel, Switzerland, Unblu has been part of Swiss Post since November 2022 and reports over 170 financial institution clients worldwide, including UBS, Deutsche Bank, and Intesa Sanpaolo. Unblu does not publish pricing publicly, costs are quoted individually per organization, and its official pricing page currently returns a page not found error.

Key Features of Unblu

Here are the powerful features that make Unblu stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Secure in-app messaging and chat through Unblu Secure Messenger
  • Video and voice calling
  • Co-browsing and document collaboration
  • AI Virtual Agent for automated 24/7 conversations
  • AI Powered Workbench to boost advisor efficiency
  • Seamless bot to human handoff with full conversation context
  • Multi-channel deployment across web chat, WhatsApp, and SMS
  • Aria orchestration layer for no-code AI workflows
  • Security and compliance certifications for regulated financial services

Unblu Pricing

Here are the pricing plans for Unblu. Choose the plan that best fits your requirements and budget.

Enterprise Licensing

Custom

Contact sales

Unblu does not publish pricing publicly. Costs are quoted individually per financial institution based on modules, channels, and user volume; the official pricing page currently returns a page not found error.

Unblu Specifications

Get a closer look at the technical specifications and system requirements for Unblu. Find out if it's compatible with your operating system and other software.

Software Tagline :
AI powered conversational engagement platform for banks and financial services
Deployment :
  • cloud based
  • on premises
  • hybrid
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
Language Support :
english
Target Audience :
  • smes
  • enterprises
Available Support :
  • email
  • training
Integrations :
WhatsApp, SMS, Microsoft Azure OpenAI, custom large language models, and core banking platforms through the Unblu Ecosystem APIs
Product Url :
API Available :
Yes
Free Trial Available :
No
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Unblu Videos

Unblu Screenshots

Alternatives

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Unblu Comparisons

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Overall Unblu Reviews

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Unblu Pros and Cons

Unblu FAQs

No, Unblu prices its platform individually per financial institution, and its official pricing page is not currently reachable; prospective customers must request a custom quote.

Unblu combines secure messaging, video and voice calls, co-browsing, and an AI virtual agent so bank advisors and customers can communicate and collaborate across digital channels.

Unblu has been part of Swiss Post Ltd since November 2022, while continuing to operate as a dedicated software provider for financial services.

Yes, the AI Virtual Agent can hand off a conversation to a human advisor who receives full context of the prior interaction.

Unblu supports cloud, on-premises, and hybrid deployment models to meet the compliance requirements of different financial institutions.