Skip to content
SocialAtoZ

Fivestars (SumUp)

Verified

Loyalty and automated marketing program for small businesses, now part of SumUp

Customer Loyalty Program Software
–

Not yet rated. Be the first to review Fivestars (SumUp).

Visit website Request pricing Write a review
Fivestars (SumUp) screenshot See all screenshots
  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Not offered
  • Best for Freelancers, Startups, SMEs

What is Fivestars (SumUp)?

Fivestars is a customer loyalty and automated marketing program originally built as a standalone company and acquired by European payments provider SumUp in 2021 for roughly 317 million dollars. It is now offered as SumUp's loyalty and marketing product, sold alongside SumUp point of sale and payment processing services rather than as a separate signup. The program lets customers join with just a phone number, earn points on visits and purchases, and receive automated offers.

Its signature feature, AutoPilot, automatically sends app notifications, texts, or emails timed to bring customers back, including new customer, repeat customer, at risk, and birthday campaigns. Because Fivestars is now bundled into SumUp's broader commerce platform, current standalone pricing is not published; businesses need to talk to a SumUp representative to see plans and costs for their location.

Key Features of Fivestars (SumUp)

Fivestars (SumUp) lists 7 documented features, including Points based loyalty program with phone number signup, AutoPilot automated win-back and re-engagement campaigns and New customer, repeat customer, at-risk, and birthday campaign types. The list below covers what the product does rather than how it is marketed.

  • Points based loyalty program with phone number signup
  • AutoPilot automated win-back and re-engagement campaigns
  • New customer, repeat customer, at-risk, and birthday campaign types
  • Text-to-join enrollment via a short code
  • Customer database and visit tracking dashboard
  • Integrated with SumUp point of sale and payment processing
  • Automated birthday reward messaging

Fivestars (SumUp) Pricing

Fivestars (SumUp) lists 1 plan without published figures. Pricing is quoted on request.

SumUp Loyalty (Fivestars)

Custom

Request pricing

Sold bundled with SumUp point of sale and payment processing plans rather than as a standalone published price; contact SumUp for a quote.

Fivestars (SumUp) Specifications

Fivestars (SumUp) is available on web app and has iOS and Android apps.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • Freelancers
  • Startups
  • SMEs
Support
  • Email
  • Phone
  • Live Support
Integrations
SumUp point of sale, SumUp card readers
Public API
No
Free trial
No
Free plan
No
Runs in browser
Yes
Customisable
No
Website
fivestars.com

Fivestars (SumUp) Videos

Fivestars (SumUp) Screenshots

Fivestars (SumUp) screenshot 1

Fivestars (SumUp) Reviews

No reviews yet

Used Fivestars (SumUp)? Share your experience and help other buyers decide.

Write the first review

Fivestars (SumUp) FAQs

No. Fivestars was acquired by SumUp in 2021 for about 317 million dollars and is now offered as SumUp's loyalty and marketing product rather than sold as an independent standalone service.

Customers typically join with just a phone number at checkout, or by texting a business's keyword to a short code.

AutoPilot is an automated marketing feature that sends timed offers by app notification, text, or email to bring customers back, including birthday and at-risk win-back campaigns.

Standalone pricing is not published; the loyalty program is sold as part of SumUp's point of sale and payments plans, so businesses need to contact SumUp for a quote.

It is designed to work with SumUp's own card readers and point of sale software rather than as a POS-agnostic add-on.