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Comarch Loyalty

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Enterprise loyalty marketing platform for large-scale B2C, B2B and coalition programs

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  • Deployment Cloud Based, Hybrid
  • Starting price Custom
  • Free trial Not offered
  • Best for Enterprises

What is Comarch Loyalty?

Comarch Loyalty Marketing Platform is an enterprise-grade cloud solution for designing, launching and managing large, complex loyalty programs across retail, airlines, banking, fuel retail, telecom and other industries. It includes a rule engine for points and tiers, AI-driven personalization for churn prediction and next-best-offer recommendations, gamification, fraud prevention, and a reward catalog supporting points, money, coupons and partner rewards.

The platform centralizes customer data from POS, e-commerce and mobile channels into a single view and supports multi-country, multi-currency and multi-brand program operations, making it best suited to large enterprises rather than small businesses. Comarch does not publish fixed pricing; costs depend on the modules selected, member volume and integration complexity, and prospective customers must request a custom quote directly from Comarch.

Key Features of Comarch Loyalty

Comarch Loyalty lists 10 documented features, including Rule engine for points accrual, tiers and reward structures, AI-powered churn prediction and next-best-offer personalization and Gamification tools including badges, leaderboards and quizzes. The list below covers what the product does rather than how it is marketed.

  • Rule engine for points accrual, tiers and reward structures
  • AI-powered churn prediction and next-best-offer personalization
  • Gamification tools including badges, leaderboards and quizzes
  • Reward catalog supporting points, money, coupons, auctions and partner rewards
  • Built-in fraud prevention and detection
  • Centralized customer data hub from POS, e-commerce and mobile
  • Multi-country, multi-currency and multi-brand program support
  • Open API and batch interfaces for third-party integration
  • GDPR-compliant data handling and consent-based profiling
  • Dedicated contact center module for customer service

Comarch Loyalty Pricing

Comarch Loyalty lists 1 plan without published figures. Pricing is quoted on request.

Custom

Custom

Pricing depends on selected modules, member volume and integration complexity; requires a custom quote from Comarch sales

Comarch Loyalty Specifications

Comarch Loyalty is available on web app and has iOS and Android apps. It offers an API.

Deployment
  • Cloud Based
  • Hybrid
Billing cycle
Yearly
Desktop
  • Web App
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • Enterprises
Support
  • Email
  • Phone
  • Training
  • Tickets
Integrations
Open API and batch interfaces for POS, e-commerce, CRM and third-party systems
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
comarch.com

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Comarch Loyalty Screenshots

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Comarch Loyalty FAQs

Comarch does not publish public pricing. Cost depends on the modules used, number of program members, and integration needs, and requires a custom quote.

It is used by large enterprises in retail, airlines, banking, insurance, automotive, fuel retail, telecom and hospitality, among others.

Yes, the platform supports B2C, B2B and coalition loyalty models within a single platform.

Yes, Comarch includes AI models for churn prediction, segmentation, and next-best-offer recommendations.

Yes, it offers an open API and batch interfaces to connect with POS, e-commerce and other enterprise systems.