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CM.com

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Dutch conversational commerce platform for WhatsApp, SMS, payments and customer engagement.

Cloud Communication Platform
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  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Not offered
  • Best for Startups, SMEs, Agencies

What is CM.com?

CM.com is a Netherlands-based communications and payments platform, listed on Euronext Amsterdam, that helps marketing, sales and support teams engage customers across WhatsApp, SMS, Apple Messages for Business, Facebook Messenger, Viber and Telegram through one dashboard and API. Its Conversational AI Cloud offers a no-code chatbot builder, and businesses can build product catalogs, take orders and accept payments such as iDEAL, cards, PayPal, Apple Pay and Google Pay directly inside chat conversations.

Core products (Activate, Support and Connect) are sold in Core, Plus and Max tiers with pricing available on request rather than published rates. Some standalone products list fixed pricing instead: SMS is charged per message per country with no monthly fee and volume discounts from 50,000 messages, and the Sign e-signature product costs 2.00 euros per document on its GO plan or from 29.95 euros per month for 20 documents on its Bundle plan.

Key Features of CM.com

CM.com lists 8 documented features, including Omnichannel messaging (WhatsApp, SMS, Apple Messages, Facebook Messenger, Viber, Telegram), Conversational AI Cloud with no-code chatbot builder and In-chat shopping and product catalogs for WhatsApp commerce. The list below covers what the product does rather than how it is marketed.

  • Omnichannel messaging (WhatsApp, SMS, Apple Messages, Facebook Messenger, Viber, Telegram)
  • Conversational AI Cloud with no-code chatbot builder
  • In-chat shopping and product catalogs for WhatsApp commerce
  • Integrated payments (iDEAL, cards, PayPal, Apple Pay, Google Pay)
  • One-time password (OTP) and RCS business messaging
  • E-signature product (Sign)
  • Mobile Service Cloud for customer service teams
  • Marketing automation and campaign tools (Activate)

CM.com Pricing

CM.com lists 4 plans without published figures. Pricing is quoted on request.

Activate/Support/Connect Core, Plus, Max

Custom

Request pricing

Tiered plans across Activate (marketing), Support (AI agents/inbox) and Connect (channels); pricing available on request.

SMS

Per message

Request pricing

One fixed price per SMS per destination country, no monthly fee, volume discounts from 50,000 messages.

Sign GO

€2.00/document

Request pricing

Pay-per-document e-signature pricing with no monthly fee.

Sign Bundle

From €29.95/month

20 documents/month

Request pricing

Monthly bundle subscription for e-signatures.

CM.com Specifications

CM.com is available on web app. It offers an API.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Languages
  • English
Built for
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Support
  • Email
  • Live Support
  • Tickets
Integrations
WhatsApp Business Platform, Apple Messages for Business, Facebook Messenger, Viber, Telegram, iDEAL, PayPal, Apple Pay, Google Pay
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
cm.com

CM.com Videos

CM.com Screenshots

CM.com screenshot 1

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CM.com FAQs

Core products such as Activate, Support and Connect are offered in Core, Plus and Max tiers with custom quotes on request; some standalone products like SMS and Sign publish per-unit pricing instead.

CM.com's main platform tiers require requesting a quote rather than offering a published free plan; some individual products such as Sign have low-commitment per-document pricing instead.

Sign's GO subscription costs 2.00 euros per document with no monthly fee, and its Bundle subscription starts from 29.95 euros per month for 20 documents.

Yes, businesses can build product catalogs, take orders and accept payments directly inside WhatsApp conversations using CM.com's conversational commerce tools.

CM.com is headquartered in Breda, the Netherlands, and is listed on the Euronext Amsterdam exchange.