Cisco Webex Calling
VerifiedCloud business phone system with global PSTN, AI assistant, and Control Hub management
See all screenshots - Deployment Cloud Based
- Starting price $15.30/user/month
- Free trial Not offered
- Best for Startups, SMEs, Agencies
What is Cisco Webex Calling?
Webex Calling is Cisco's cloud-based business phone system (cloud PBX) that lets users call from the Webex app, desktop, mobile, or Cisco IP phones. It includes core PBX features such as hunt groups, auto attendants, call queues, visual voicemail, and shared lines, plus AI-powered capabilities like an in-call AI assistant and call summaries. It is managed centrally through Cisco's Control Hub and is built for high availability with a 99.999% SLA.
It is available as a standalone Webex Call plan or bundled with Webex meetings and messaging in Webex Suite. Domestic calling is available in more than 65 countries, with flexible PSTN options including Cisco Calling Plans, cloud-connected carriers, or a customer's own carrier through a local gateway. It targets small businesses through large enterprises.
Key Features of Cisco Webex Calling
Cisco Webex Calling lists 9 documented features, including Cloud PBX with hunt groups, call queues, and auto attendants, Call anywhere from the Webex app, desktop, mobile, or Cisco IP phones and AI-powered in-call assistant and AI-generated call summaries. The list below covers what the product does rather than how it is marketed.
- Cloud PBX with hunt groups, call queues, and auto attendants
- Call anywhere from the Webex app, desktop, mobile, or Cisco IP phones
- AI-powered in-call assistant and AI-generated call summaries
- Visual voicemail and voicemail transcription
- Unlimited domestic calling with per-minute international rates
- Centralized administration, provisioning, and analytics via Control Hub
- End-to-end encryption with TLS signaling and SRTP media encryption
- Domestic calling available in more than 65 countries
- 99.999% platform SLA with redundancy and survivability options
Cisco Webex Calling Pricing
Cisco Webex Calling lists 3 plans. Two carry a published figure, from $15.30 to $22.50; the rest are quoted on request.
Webex Call
$15.30/user/month
billed annually ($183.60/user/year)
Call any Webex user or phone number, unlimited domestic calling, per-minute international, auto attendant, extensions, business phone number
Webex Suite (Meet + Call)
$22.50/user/month
billed annually ($270/user/year)
Everything in Webex Call plus meetings up to 24 hours, up to 200 attendees, AI Assistant, and 10 GB AI-powered cloud recording
Webex Enterprise
Custom
Contact sales
Everything in Webex Suite plus up to 1,000 attendees, unlimited cloud recording, and FedRAMP-authorized security
Cisco Webex Calling Specifications
Cisco Webex Calling is available on web app, Windows and macOS and has iOS and Android apps. It offers an API.
- Deployment
- Cloud Based
- Billing cycle
- Monthly
- Desktop
- Web App
- Windows
- macOS
- Mobile
- iOS
- Android
- Languages
- English
- Built for
- Startups
- SMEs
- Agencies
- Enterprises
- Support
- Phone
- Live Support
- Training
- Tickets
- Integrations
- Microsoft 365, Google Workspace, Salesforce, ServiceNow, Slido, Cisco IP Phones and devices, Webex App Hub third-party apps
- Public API
- Yes
- Free trial
- No
- Free plan
- No
- Runs in browser
- No
- Customisable
- Yes
- Website
- webex.com
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