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Netcracker

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BSS/OSS digital transformation software for telecom and service providers, backed by NEC

Billing And Provisioning Software Integrated Revenue and Customer Management (IRCM) for CSPs Software OSS/BSS (Operations Support/Business Support) Software Telecommunication Software
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  • Deployment Cloud Based, On Premises, Hybrid
  • Starting price Custom
  • Free trial Not offered
  • Best for Enterprises

What is Netcracker?

Netcracker Technology is a digital transformation software provider, wholly owned by NEC Corporation, that builds BSS and OSS solutions for communications service providers and other industries. Its Netcracker Digital Platform is a cloud-native, decomposable suite covering lead-to-cash business processes, service and network lifecycle automation, digital commerce, charging, and 5G monetization, available as SaaS or on private, public, or hybrid clouds.

Netcracker targets large telecom operators and adjacent industries such as utilities, satellite, finance, and smart cities, supporting business models like B2B2X, Network-as-a-Service, and MVNO-in-a-box. It does not publish public pricing; engagements are structured as enterprise software and services contracts. The company is headquartered in Waltham, Massachusetts, and has been serving service providers for more than 25 years.

Key Features of Netcracker

Netcracker lists 8 documented features, including Netcracker Digital BSS for lead-to-cash business process automation, Netcracker Digital OSS for service and network lifecycle management and Cloud BSS suite covering marketing, commerce, sales, customer service, and revenue management. The list below covers what the product does rather than how it is marketed.

  • Netcracker Digital BSS for lead-to-cash business process automation
  • Netcracker Digital OSS for service and network lifecycle management
  • Cloud BSS suite covering marketing, commerce, sales, customer service, and revenue management
  • 5G monetization and network slicing support
  • Agentic AI solutions for automated operations
  • Support for B2B2X, Network-as-a-Service, and MVNO-in-a-box business models
  • API management and integration tooling
  • SaaS, public cloud, private cloud, or hybrid deployment options

Netcracker Pricing

Netcracker lists 1 plan without published figures. Pricing is quoted on request.

Enterprise Agreement

Custom

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Request pricing

Pricing is negotiated per service provider based on modules, scale, and deployment model; not publicly listed

Netcracker Specifications

Netcracker is available on web app. It offers an API.

Deployment
  • Cloud Based
  • On Premises
  • Hybrid
Billing cycle
Yearly
Desktop
  • Web App
Languages
  • English
Built for
  • Enterprises
Support
  • Email
  • Phone
  • Training
  • Tickets
Integrations
Integrates with existing telecom BSS/OSS environments, network infrastructure, and third-party digital ecosystem partners via API management tools
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
No
Customisable
Yes
Website
netcracker.com

Netcracker Videos

Netcracker Screenshots

Netcracker screenshot 1

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Netcracker FAQs

Netcracker Technology is a wholly owned subsidiary of NEC Corporation.

It is a cloud-native, decomposable BSS/OSS suite that automates business and network operations for service providers, available as SaaS or on private, public, or hybrid clouds.

No, pricing is negotiated individually with each service provider customer and is not published online.

Netcracker also serves utilities, satellite, finance, transportation and logistics, smart cities, and entertainment sectors.

Yes, the platform supports on-premises, private cloud, public cloud, and hybrid deployment models.