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CallHub

Verified

Cloud-based calling, texting and phone banking platform for campaigns and businesses

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  • Deployment Cloud Based
  • Starting price Pay as you go (from $0.069/min for US calls; rates vary by country)
  • Free trial Available
  • Best for Startups, SMEs, Agencies

What is CallHub?

CallHub is a cloud telephony platform offering call center software, phone banking and SMS/MMS texting for political campaigns, nonprofits, advocacy groups and businesses. It provides auto dialers that connect callers only to live-answered calls, Dynamic Caller ID that shows a local number to each contact, branching scripts that adapt to responses in real time, bulk text broadcast, peer-to-peer texting with live reply handling, and a mobile call center app for agents and volunteers on iOS and Android.

Founded in 2011 and headquartered in Walnut, California, CallHub offers two official plans: pay-as-you-go Essential, which includes $6 in free credit and per-minute/per-message rates that vary by country, and Scale, a custom volume-based plan requiring a minimum $2,500 commitment with lower negotiated rates and a dedicated customer success manager.

Key Features of CallHub

CallHub lists 9 documented features, including Auto dialer that connects only to live-answered calls, Dynamic Caller ID showing a local number per contact and Branching, real-time-adaptive call scripts. The list below covers what the product does rather than how it is marketed.

  • Auto dialer that connects only to live-answered calls
  • Dynamic Caller ID showing a local number per contact
  • Branching, real-time-adaptive call scripts
  • Bulk text broadcast (SMS/MMS)
  • Peer-to-peer texting with live reply handling
  • Text-to-join opt-in campaigns
  • Mobile call center app for agents and volunteers (iOS/Android)
  • Integrations with NationBuilder, NGP VAN, Blackbaud, Salesforce and PDI
  • AI sentiment analysis on call recordings (add-on)

CallHub Pricing

CallHub lists 2 plans without published figures. Pricing is quoted on request.

Essential

Pay as you go (from $0.069/min for US calls; rates vary by country)

Up to 10,000 contacts, 10 agents, 1 sub-account, 3 workflows, 3 segments

$6 in free credit to start, no minimum commitment, call monitoring, mobile app, ticket-based support

Scale

Custom

Unlimited contacts, agents, sub-accounts, workflows and segments

Minimum commitment of $2,500; volume-based custom rates typically 10-30% lower than Essential, Dynamic Caller ID, language-based routing, profanity filter, custom integrations, dedicated Customer Success Manager, priority Slack support

CallHub Specifications

CallHub is available on web app and has iOS and Android apps. It offers an API and has a free trial.

Deployment
  • Cloud Based
Billing cycle
Transaction
Desktop
  • Web App
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Support
  • Email
  • Live Support
  • Tickets
Integrations
NationBuilder, NGP VAN, Blackbaud, Action Network, Salesforce, PDI
Public API
Yes
Free trial
Yes
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
callhub.io

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CallHub FAQs

CallHub offers pay-as-you-go Essential pricing (per-minute and per-message rates that vary by country, with $6 free credit to start) and a custom Scale plan requiring a minimum $2,500 commitment with lower negotiated rates.

Yes, CallHub offers an iOS and Android app for call center agents and phone bank volunteers.

It automatically displays a local phone number to each contact being called, which CallHub says increases answer rates.

CallHub is used by political campaigns, nonprofits, advocacy groups and businesses for calling, texting and phone banking.

Yes, it integrates with NationBuilder, NGP VAN, Blackbaud, Action Network, Salesforce and PDI, among others.