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BugHerd

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Visual feedback and bug tracking tool for websites, built for agencies and clients

Bug Tracking Software
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  • Deployment Cloud Based
  • Starting price $50
  • Free trial Available
  • Best for Freelancers, Agencies, SMEs

What is BugHerd?

BugHerd is a visual feedback and bug tracking tool that lets clients and testers report issues directly on a live website by clicking an element and leaving a pinned comment. Each piece of feedback automatically captures the page URL, browser, operating system, and screen resolution, and turns into a task on a Kanban style board for the development team to manage.

Designed for agencies and web development teams working with non-technical clients, BugHerd requires no login for guest feedback and supports video and audio feedback for complex issues. Paid plans scale by number of team members and add features like custom branding and premium integrations with Jira and ClickUp, with AI-assisted tagging on higher tiers.

Key Features of BugHerd

BugHerd lists 9 documented features, including Point-and-click visual feedback pinning, Automatic browser and OS metadata capture and Kanban-style task board. The list below covers what the product does rather than how it is marketed.

  • Point-and-click visual feedback pinning
  • Automatic browser and OS metadata capture
  • Kanban-style task board
  • Video and audio feedback capture
  • No-login guest access for clients
  • Browser extension for Chrome, Firefox, and Edge
  • Integrations with Jira, Trello, Slack, and ClickUp
  • AI auto-tagging and auto-titling on higher tiers
  • Custom branding on client-facing boards

BugHerd Pricing

BugHerd lists 3 plans, from $50 to $150.

Standard

$50

per month

Request pricing

Five members, for freelancers and small teams, with unlimited client users; extra members are charged separately.

Studio

$80

per month

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Ten members, for growing agencies managing multiple projects.

Premium

$150

per month

Request pricing

Twenty five members, for agencies and larger teams; yearly billing gives two months free.

BugHerd Specifications

BugHerd is available on web app. It has a free trial.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Languages
  • English
Built for
  • Freelancers
  • Agencies
  • SMEs
  • Enterprises
Support
  • Email
  • Tickets
Integrations
Jira, Asana, Linear, ClickUp, monday.com, Trello, Slack
Public API
No
Free trial
Yes
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
bugherd.com

BugHerd Videos

BugHerd Screenshots

BugHerd screenshot 1

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BugHerd FAQs

No, BugHerd does not offer a free forever plan, but it does offer a free trial.

Plans are tiered by number of team members: Standard (5 members), Studio (10 members), and Premium (25 members), with additional members purchasable on top.

No, clients and guests can leave feedback via a link without logging in or creating an account.

It automatically captures the page URL, browser, operating system, and screen resolution alongside the visual annotation.

Yes, it integrates with tools including Jira, Trello, Asana, ClickUp, monday.com, and Slack.