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BugHerd

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Visual feedback and bug tracking tool for websites, built for agencies and clients

Bug Tracking Software
  • Deployment Cloud Based
  • Starting price $50/month
  • Free trial Available
  • Best for Freelancers, Agencies, SMEs

What is BugHerd?

BugHerd is a visual feedback and bug tracking tool that lets clients and testers report issues directly on a live website by clicking an element and leaving a pinned comment. Each piece of feedback automatically captures the page URL, browser, operating system, and screen resolution, and turns into a task on a Kanban style board for the development team to manage.

Designed for agencies and web development teams working with non-technical clients, BugHerd requires no login for guest feedback and supports video and audio feedback for complex issues. Paid plans scale by number of team members and add features like custom branding and premium integrations with Jira and ClickUp, with AI-assisted tagging on higher tiers.

Key Features of BugHerd

BugHerd lists 9 documented features, including Point-and-click visual feedback pinning, Automatic browser and OS metadata capture and Kanban-style task board. The list below covers what the product does rather than how it is marketed.

  • Point-and-click visual feedback pinning
  • Automatic browser and OS metadata capture
  • Kanban-style task board
  • Video and audio feedback capture
  • No-login guest access for clients
  • Browser extension for Chrome, Firefox, and Edge
  • Integrations with Jira, Trello, Slack, and ClickUp
  • AI auto-tagging and auto-titling on higher tiers
  • Custom branding on client-facing boards

BugHerd Pricing

BugHerd lists 4 plans without published figures. Pricing is quoted on request.

Standard

$50/month

5 members, unlimited projects

Free Trial

$42/month billed annually; 10 GB storage, unlimited client users

Studio

$80/month

10 members, unlimited projects

Free Trial

$67/month billed annually; 25 GB storage

Premium

$150/month

25 members, unlimited projects

Free Trial

$125/month billed annually; 50 GB storage, custom branding, premium integrations

Custom/Enterprise

Custom

Custom member count

Free Trial

Unlimited storage, SSO, dedicated success manager, 99.9% uptime SLA

BugHerd Specifications

BugHerd is available on web app. It has a free trial.

Software Tagline :
Visual feedback and bug tracking tool for websites, built for agencies and clients
Deployment :
  • cloud based
Subscription Plan :
monthly
Desktop Platforms :
  • web app
Mobile Platforms :
Language Support :
english
Target Audience :
  • freelancers
  • agencies
  • smes
  • enterprises
Available Support :
  • email
  • tickets
Integrations :
Jira, Asana, Linear, ClickUp, monday.com, Trello, Slack
Product Url :
https://bugherd.com
API Available :
No
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

BugHerd Videos

BugHerd Screenshots

BugHerd screenshot 1

Alternatives of BugHerd

Alternatives

Other Bug Tracking Software products listed on SocialAtoZ, each with its own pricing and feature detail to compare against BugHerd.

DoneDone

Simple shared inbox and issue tracker for support, product and dev teams

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Marker.io

Visual bug reporting and website feedback tool with browser extension and issue tracker sync

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Shortcut

Project management and issue tracking platform built for software development teams

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Backlog

All-in-one project management, task tracking, and version control for software teams

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BugHerd FAQs

No, BugHerd does not offer a free forever plan, but it does offer a free trial.

Plans are tiered by number of team members: Standard (5 members), Studio (10 members), and Premium (25 members), with additional members purchasable on top.

No, clients and guests can leave feedback via a link without logging in or creating an account.

It automatically captures the page URL, browser, operating system, and screen resolution alongside the visual annotation.

Yes, it integrates with tools including Jira, Trello, Asana, ClickUp, monday.com, and Slack.