Best Bug Tracking Software

Devin AI is an autonomous AI software engineer that helps engineering teams plan, write, test, and ship code across complex codebases. It is designed for developers, technical leads, and enterprise teams and is especially useful for large-scale code migrations, refactors, PR review, bug fixing, documentation, and incident triage. Unlike simpler code assistants, it can work across repositories, use tools like GitHub, Slack, Linear, and Datadog, and keep humans in the loop for review and approval. It offers flexible product options including Devin Cloud, Devin Desktop, Devin CLI, Devin Review, and a Windows VM, making it a strong fit for organizations modernizing legacy systems or scaling repetitive engineering work with measurable time savings. Read Devin AI Reviews

monday Dev is a software development product built on the monday.com Work OS, designed for engineering and product teams to manage the full development lifecycle. It provides separate backlog, sprint and roadmap boards, epics and task hierarchies, Kanban views, and a two-way GitHub sync for keeping issues and pull requests aligned with tasks.

The product includes agile reporting such as burndown and velocity charts, sprint retrospectives, time tracking, and an AI assistant that generates sprint summaries and contextual suggestions. Plans start at 3 seats and scale from Basic through Standard, Pro and custom-priced Enterprise, with each tier adding more automation actions, dashboards, and governance features.

DoneDone is a straightforward issue tracking and shared inbox tool aimed at small product, development and customer support teams. It combines a Trello-like Kanban board for managing tasks and bugs with a shared mailbox that converts incoming support emails into tickets automatically, letting teams manage projects and customer conversations from one place.

DoneDone offers custom workflows with configurable stages, custom fields, sub-tasks, and unlimited history tracking on every plan. The higher Pro tier adds a white-label customer facing ticket portal, API access, and webhooks. Both plans include unlimited projects and tasks, mobile apps, and a 14-day free trial with no credit card required.

Azure Boards is Microsoft's agile planning tool within the Azure DevOps suite, offering Kanban boards, product and sprint backlogs, scrum boards, and customizable dashboards for tracking work items such as bugs, tasks, and user stories. It supports both Scrum and Kanban methodologies and provides delivery plans, burndown charts, and traceability across a team's work.

Azure Boards is free for the first five users on the Basic plan and offers an unlimited free Stakeholder tier with reduced functionality, while additional Basic users cost a monthly per-user fee and a Basic plus Test Plans tier adds manual and exploratory testing tools. It integrates with Azure Repos, Azure Pipelines, GitHub, and Visual Studio, and is commonly used by development teams already invested in the Microsoft ecosystem.

BugHerd is a visual feedback and bug tracking tool that lets clients and testers report issues directly on a live website by clicking an element and leaving a pinned comment. Each piece of feedback automatically captures the page URL, browser, operating system, and screen resolution, and turns into a task on a Kanban style board for the development team to manage.

Designed for agencies and web development teams working with non-technical clients, BugHerd requires no login for guest feedback and supports video and audio feedback for complex issues. Paid plans scale by number of team members and add features like custom branding and premium integrations with Jira and ClickUp, with AI-assisted tagging on higher tiers.

Redmine is a free and open source, web-based project management and issue tracking application built on Ruby on Rails and released under the GNU General Public License v2. It supports multiple projects with role-based access control, a flexible issue tracker, Gantt charts and calendars, per-project wikis and forums, time tracking, and custom fields for issues, projects, and users.

Redmine integrates with version control systems including Git, Subversion, CVS, Mercurial, and Bazaar, and supports issue creation by email, LDAP authentication, and user self-registration. Since it is open source, there is no license cost; teams download and self-host it, and functionality can be extended with over 1,000 community plugins covering everything from Kanban boards to invoicing and CRM.

MantisBT, also known as Mantis Bug Tracker, is a free and open source web-based issue tracking system written in PHP and released under the GNU General Public License. It is commonly used to track software defects but is flexible enough to serve as a general purpose issue tracker, with role-based access control, customizable workflows, full bug history tracking, and a plugin system for extending functionality.

Because MantisBT is open source, there is no license fee; teams self-host it on their own Linux, Windows, or macOS server running PHP with MySQL, MS SQL, or PostgreSQL. It supports an interface in around 50 languages and sends configurable email notifications, making it a long standing choice for technical teams that want full control over their bug tracker. Managed hosting is also offered by third parties as an alternative to self-hosting.

Linear is a project and issue tracking application built for software teams that value speed and a minimal, keyboard-driven interface. Work is organized around Issues, time-boxed Cycles for sprint style planning, longer-running Projects, and cross-team Roadmaps, with native GitHub and GitLab integration that links commits and pull requests to issues automatically.

Linear offers a free plan with unlimited members, two teams, and 250 issues, alongside paid Basic and Business plans billed per user per month on annual billing, plus a custom Enterprise plan with SAML, SCIM, and dedicated support. Registered non-profits receive a 75 percent discount and eligible students get discounted access through Linear's education program.

Jira is a project and issue tracking tool built by Atlassian for software development teams. It supports Scrum and Kanban boards, backlog management, sprint planning, and customizable workflows, and it connects directly to Confluence, Bitbucket, and thousands of Marketplace apps. Teams use it to plan work, track bugs, and report on progress across a single project or large cross team programs.

Jira Cloud offers a free plan for up to 10 users plus paid Standard, Premium, and Enterprise tiers billed per user per month, alongside a self-managed Data Center option for regulated environments. Reporting, automation rules, dashboards, and iOS and Android apps are available on paid tiers, with higher tiers unlocking cross-project planning, unlimited automation, and enterprise security controls.

Trello is a visual project management tool built around boards, lists, and cards that follow the Kanban methodology. Teams and individuals use it to organize tasks, track progress with drag and drop cards, and extend functionality with Power-Ups and Butler automation. Trello is now part of Atlassian and integrates with other Atlassian products.

The free plan covers up to 10 boards per workspace with unlimited cards and Power-Ups, making it popular with individuals and small teams. Paid Standard, Premium, and Enterprise plans unlock unlimited boards, additional views such as Calendar, Timeline, and Dashboard, workspace templates, and organization wide administration and SSO for larger companies.