Brandwatch
VerifiedAI-powered consumer intelligence, social listening and social media management suite for enterprises
See all screenshots - Deployment Cloud Based
- Starting price Contact sales
- Free trial Not offered
- Best for Agencies, Enterprises
What is Brandwatch?
Brandwatch is a consumer intelligence and social media management suite, part of Cision, that combines social listening across more than 100 million sources with publishing tools, a unified engagement inbox, and influencer marketing capabilities. The platform offers customizable analytics dashboards, competitive benchmarking, and crisis and trend detection, and is used by market researchers, social media teams, and PR professionals at large brands and agencies. The company is headquartered in London, United Kingdom.
Brandwatch does not publish self-serve pricing online. Plans are quoted individually by its sales team based on the modules, data volume, and seats a customer needs, spanning standard to enterprise tiers. There is no self-serve free plan, and prospective customers request a live demo rather than a free trial. Mobile apps for engagement and publishing are available on iOS and Android.
Key Features of Brandwatch
Brandwatch lists 10 documented features, including Social listening across 100 million+ online and social sources, Consumer intelligence and market research analytics and Content calendar with publishing and approval workflows. The list below covers what the product does rather than how it is marketed.
- Social listening across 100 million+ online and social sources
- Consumer intelligence and market research analytics
- Content calendar with publishing and approval workflows
- Unified engagement inbox for community management and customer support
- Influencer marketing and campaign management tools
- Customizable dashboards with exportable reports
- Competitive benchmarking with years of historical data
- Image and logo recognition (Image Insights)
- Crisis and trend detection and alerts
- Developer API access
Brandwatch Pricing
Brandwatch lists 2 plans without published figures. Pricing is quoted on request.
Standard
Contact sales
Not publicly disclosed
Entry-level tier of Brandwatch’s Consumer Intelligence, Social Media Management or Influencer Marketing suites
Enterprise
Contact sales
Not publicly disclosed
Custom-scoped plan for large organizations with expanded data volume, seats and premium support
Brandwatch Specifications
Brandwatch is available on web app and has iOS and Android apps. It offers an API.
- Deployment
- Cloud Based
- Billing cycle
- Yearly
- Desktop
- Web App
- Mobile
- iOS
- Android
- Languages
- English
- Built for
- Agencies
- Enterprises
- Support
- Live Support
- Training
- Tickets
- Integrations
- Salesforce Sales Cloud, Salesforce Service Cloud, HubSpot, ServiceNow, Zendesk, Shopify, Google Drive, OneDrive, Dropbox, Box, Bitly, Bynder
- Public API
- Yes
- Free trial
- No
- Free plan
- No
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- brandwatch.com
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Brandwatch Comparisons
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Alternatives to Brandwatch
Other Social Media Analytics Software recorded on the same fields.
