Salesforce Health Cloud
VerifiedAI powered patient and member relationship platform for healthcare and life sciences
See all screenshots - Deployment Cloud Based
- Starting price $325/month
- Free trial Available
- Best for SMEs, Enterprises
What is Salesforce Health Cloud?
Salesforce Health Cloud is a patient and member relationship management platform built on the core Salesforce CRM for healthcare providers, payers, and life sciences organizations. It centralizes patient demographics, clinical data, and interactions into a single Patient 360 view so care coordinators can track appointments, care plans, and outreach in one place, while inheriting Salesforce tools such as workflow automation, reporting, and Einstein AI.
The product adds healthcare specific capabilities including care coordination, secure patient messaging, intelligent appointment scheduling, financial assistance enrollment, and advanced therapy management. It supports HIPAA, HL7 FHIR, HITRUST, and other healthcare compliance standards. Editions scale from Enterprise to Unlimited to Einstein 1 for Service, billed annually per user, with a 30 day free trial available for evaluation.
Key Features of Salesforce Health Cloud
Salesforce Health Cloud lists 9 documented features, including Patient 360 unified record, Care plan creation and tracking and Secure care team and patient messaging. The list below covers what the product does rather than how it is marketed.
- Patient 360 unified record
- Care plan creation and tracking
- Secure care team and patient messaging
- Intelligent appointment management console
- Digital health insurance quoting for brokers
- Financial assistance program enrollment
- Advanced therapy scheduling across territories
- Einstein AI and Agentforce for Health agents
- HIPAA, HL7 FHIR and HITRUST compliant infrastructure
Salesforce Health Cloud Pricing
Salesforce Health Cloud lists 3 plans, from $325 to $700.
Enterprise
$325/month
per user, billed annually
Out of the box CRM for healthcare and life sciences
Unlimited
$500/month
per user, billed annually
Adds unlimited training, toll free support, and configuration services
Einstein 1 for Service
$700/month
per user, billed annually
Adds Einstein AI, Data Cloud, and Slack
Salesforce Health Cloud Specifications
Salesforce Health Cloud is available on web app and has iOS and Android apps. It offers an API and has a free trial.
- Deployment
- Cloud Based
- Billing cycle
- Yearly
- Desktop
- Web App
- Mobile
- iOS
- Android
- Languages
- English
- Built for
- SMEs
- Enterprises
- Support
- Phone
- Live Support
- Training
- Tickets
- Integrations
- Slack, MuleSoft, Data Cloud, Tableau, Amazon Web Services, Google Cloud, Epic and other HL7 FHIR systems
- Public API
- Yes
- Free trial
- Yes
- Free plan
- No
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- salesforce.com
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