Skip to content
SocialAtoZ

Salesforce Health Cloud

Verified

AI powered patient and member relationship platform for healthcare and life sciences

Not yet rated. Be the first to review Salesforce Health Cloud.

Salesforce Health Cloud screenshot See all screenshots
  • Deployment Cloud Based
  • Starting price $325/month
  • Free trial Available
  • Best for SMEs, Enterprises

What is Salesforce Health Cloud?

Salesforce Health Cloud is a patient and member relationship management platform built on the core Salesforce CRM for healthcare providers, payers, and life sciences organizations. It centralizes patient demographics, clinical data, and interactions into a single Patient 360 view so care coordinators can track appointments, care plans, and outreach in one place, while inheriting Salesforce tools such as workflow automation, reporting, and Einstein AI.

The product adds healthcare specific capabilities including care coordination, secure patient messaging, intelligent appointment scheduling, financial assistance enrollment, and advanced therapy management. It supports HIPAA, HL7 FHIR, HITRUST, and other healthcare compliance standards. Editions scale from Enterprise to Unlimited to Einstein 1 for Service, billed annually per user, with a 30 day free trial available for evaluation.

Key Features of Salesforce Health Cloud

Salesforce Health Cloud lists 9 documented features, including Patient 360 unified record, Care plan creation and tracking and Secure care team and patient messaging. The list below covers what the product does rather than how it is marketed.

  • Patient 360 unified record
  • Care plan creation and tracking
  • Secure care team and patient messaging
  • Intelligent appointment management console
  • Digital health insurance quoting for brokers
  • Financial assistance program enrollment
  • Advanced therapy scheduling across territories
  • Einstein AI and Agentforce for Health agents
  • HIPAA, HL7 FHIR and HITRUST compliant infrastructure

Salesforce Health Cloud Pricing

Salesforce Health Cloud lists 3 plans, from $325 to $700.

Enterprise

$325/month

per user, billed annually

Out of the box CRM for healthcare and life sciences

Unlimited

$500/month

per user, billed annually

Adds unlimited training, toll free support, and configuration services

Einstein 1 for Service

$700/month

per user, billed annually

Adds Einstein AI, Data Cloud, and Slack

Salesforce Health Cloud Specifications

Salesforce Health Cloud is available on web app and has iOS and Android apps. It offers an API and has a free trial.

Deployment
  • Cloud Based
Billing cycle
Yearly
Desktop
  • Web App
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • SMEs
  • Enterprises
Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Integrations
Slack, MuleSoft, Data Cloud, Tableau, Amazon Web Services, Google Cloud, Epic and other HL7 FHIR systems
Public API
Yes
Free trial
Yes
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
salesforce.com

Salesforce Health Cloud Videos

Salesforce Health Cloud Screenshots

Salesforce Health Cloud Reviews

No reviews yet

Used Salesforce Health Cloud? Share your experience and help other buyers decide.

Salesforce Health Cloud FAQs

Yes, Health Cloud is built to support HIPAA along with HL7 FHIR, HITRUST, and other regional healthcare compliance standards.

Patient 360 is a consolidated view of a patient's demographics, clinical data, and interactions pulled from multiple source systems into one record.

Yes, Salesforce offers a 30 day free trial of Health Cloud with no credit card or installation required.

Health Cloud is billed per user per month on an annual contract, with Enterprise, Unlimited, and Einstein 1 for Service editions offering increasing levels of AI and support.

Yes, it is built to connect with HL7 FHIR based EHR systems and other clinical data sources through Salesforce integration tools like MuleSoft.