What is Ortto?

Ortto is a marketing automation and customer data platform that combines email, SMS, push notifications, forms, and in-app messaging with a built-in CDP and analytics suite. Formerly known as Autopilot, it was rebranded in 2022 and lets marketing teams build visual customer journeys, segment audiences dynamically, and trigger personalized campaigns based on real time behavior and CRM data.

The platform connects natively to tools like Salesforce, HubSpot, Shopify, Stripe, and Zendesk, syncing customer data both ways so journeys can react to purchases, support tickets, or CRM updates. Ortto also includes a shared team inbox called Talk for live chat and support. In April 2026, Ortto was acquired by Canva and continues to operate as an active product.

Key Features of Ortto

Here are the powerful features that make Ortto stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Visual drag and drop customer journey builder
  • Built in customer data platform (CDP) unifying contact and behavioral data
  • Email marketing with templates, A/B testing, and AI subject line suggestions
  • SMS and push notification campaigns integrated into journeys
  • Dynamic audience segmentation based on behavior and attributes
  • Custom dashboards and report builder for marketing analytics
  • Forms, surveys, and landing page builder
  • Team inbox (Talk) for live chat and customer support
  • Native integrations with Salesforce, HubSpot, Shopify, Stripe, and Zendesk
  • Lead scoring and multi region data hosting (EU, US, Australia)

Ortto Pricing

Here are the pricing plans for Ortto. Choose the plan that best fits your requirements and budget.

Starter

$199/month ($169/month billed annually)

5,000 contacts

Core marketing automation, email, journeys; month to month billing available

Professional

$599/month ($509/month billed annually)

10,000 contacts

Adds SMS, advanced automation, and premium support; requires annual commitment

Business

$999/month ($849/month billed annually)

10,000 contacts

Adds advanced analytics and higher sending limits; requires annual commitment

Enterprise

Custom

Custom contact volume

Custom contract, dedicated support, and enterprise security/compliance features

Ortto Specifications

Get a closer look at the technical specifications and system requirements for Ortto. Find out if it's compatible with your operating system and other software.

Software Tagline :
Marketing automation, customer data platform, and analytics unified in one journey-builder platform
Deployment :
  • cloud based
Subscription Plan :
monthly
Desktop Platforms :
  • web app
Mobile Platforms :
Language Support :
en
Target Audience :
  • startups
  • smes
  • agencies
  • enterprises
Available Support :
  • email
  • live support
  • training
  • tickets
Integrations :
Native integrations with Salesforce, HubSpot, Pipedrive, Shopify, Stripe, Zendesk, Google Ads, Facebook, and thousands more via Zapier; also offers a public API for custom connections
Product Url :
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Ortto Videos

Ortto Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as Ortto. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Ortto Comparisons

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Overall Ortto Reviews

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Ortto Pros and Cons

Ortto FAQs

Ortto is used for marketing automation, combining email, SMS, and push notification campaigns with a customer data platform and analytics so teams can build and track automated customer journeys.

Yes. Ortto was originally launched as Autopilot in 2015 and rebranded to Ortto in March 2022 to better reflect its combined data, automation, and analytics platform.

Ortto does not offer a permanent free plan, but new customers can try the platform free for 14 days with access to core features.

No. Ortto was acquired by design platform Canva in April 2026, though it continues to operate and be sold as its own product.

Ortto natively integrates with Salesforce, HubSpot, Pipedrive, Shopify, Stripe, Zendesk, Google Ads, and Facebook, plus thousands of other apps through Zapier and its own API.

Yes, Ortto supports automated SMS messaging as part of multi channel customer journeys, available starting on its Professional plan.