Salesforce Marketing Cloud Account Engagement

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What is Salesforce Marketing Cloud Account Engagement?

Salesforce Marketing Cloud Account Engagement, formerly known as Pardot, is a B2B marketing automation platform built to help marketing and sales teams generate and nurture leads. It includes tools for email marketing, landing pages, forms, and lead scoring, and it connects tightly with Salesforce CRM so sales reps can see prospect engagement in real time.

The platform uses Engagement Studio to build automated, behavior based nurture journeys, and Einstein AI features to help score and prioritize leads. Reporting tools track campaign influence and return on investment across the funnel. It is aimed at organizations already using or planning to use Salesforce, and pricing scales with contact volume and feature depth across four editions.

Key Features of Salesforce Marketing Cloud Account Engagement

Here are the powerful features that make Salesforce Marketing Cloud Account Engagement stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Lead scoring and grading based on prospect behavior and demographics
  • Engagement Studio for building automated, multi-step nurture campaigns
  • Email marketing with templates, A/B testing, and send-time tools
  • Landing pages and forms for lead capture without developer help
  • Native two-way integration with Salesforce CRM (Sales/Service Cloud)
  • Einstein AI powered predictive lead scoring
  • ROI and campaign influence reporting/analytics dashboards
  • Multi-touch attribution reporting (Plus tier and above)
  • Dynamic content personalization based on prospect data
  • Business units for managing multiple brands or divisions (Advanced/Premium)

Salesforce Marketing Cloud Account Engagement Pricing

Here are the pricing plans for Salesforce Marketing Cloud Account Engagement. Choose the plan that best fits your requirements and budget.

Growth

$1,250/month

10,000 contacts, unlimited users per org

Core marketing automation: email marketing, automation, Engagement Studio; billed annually

Plus

$2,500/month

10,000 contacts, unlimited users per org

Adds multi-touch attribution, advanced dynamic content, external activities; billed annually

Advanced

$4,000/month

10,000 contacts, unlimited users per org

Adds business units (2) and higher API call limits (100,000/day); billed annually

Premium

$15,000/month

75,000 contacts, unlimited users per org

Adds B2B Marketing Analytics Plus and 5 business units; billed annually

Salesforce Marketing Cloud Account Engagement Specifications

Get a closer look at the technical specifications and system requirements for Salesforce Marketing Cloud Account Engagement. Find out if it's compatible with your operating system and other software.

Software Tagline :
B2B marketing automation platform (formerly Pardot) for lead management, email marketing, and sales-marketing alignment
Deployment :
  • cloud based
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
en
Target Audience :
  • smes
  • agencies
  • enterprises
Available Support :
  • email
  • phone
  • live support
  • training
  • tickets
Integrations :
Native integration with Salesforce Sales Cloud and Service Cloud (Salesforce CRM connector); Salesforce Engage; Marketing Cloud Connect; B2B Marketing Analytics; REST API for custom/third-party integrations; connectors for advertising platforms and webinar tools
API Available :
Yes
Free Trial Available :
No
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Salesforce Marketing Cloud Account Engagement Videos

Salesforce Marketing Cloud Account Engagement Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as Salesforce Marketing Cloud Account Engagement. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Salesforce Marketing Cloud Account Engagement Comparisons

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Overall Salesforce Marketing Cloud Account Engagement Reviews

Here's our unbiased review of Salesforce Marketing Cloud Account Engagement. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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Salesforce Marketing Cloud Account Engagement Pros and Cons

Salesforce Marketing Cloud Account Engagement FAQs

Yes. Pardot was renamed to Salesforce Marketing Cloud Account Engagement, though many users and documentation still refer to it as Pardot.

It is designed to work tightly with Salesforce Sales Cloud or Service Cloud, and most of its lead routing and reporting value comes from that integration, though it can technically run with limited CRM connections.

Salesforce does not publicly list a self-serve free trial or free plan for Account Engagement; prospective customers typically request a guided demo through the Salesforce sales team.

Pricing is per organization (not per user) and scales by contact volume and feature tier, with four editions: Growth ($1,250/mo), Plus ($2,500/mo), Advanced ($4,000/mo), and Premium ($15,000/mo), billed annually.

Engagement Studio is the platform's visual automation builder for creating multi-step, behavior-triggered nurture campaigns across email and other channels.

Yes, additional prospects/contacts can be purchased in blocks (commonly 10,000-contact increments) on top of the base plan allotment.