What is CleverTap?

CleverTap is a customer engagement and retention platform that helps B2C brands analyze user behavior and send personalized, contextual messages across channels. It combines real-time analytics, audience segmentation, and omnichannel campaign orchestration covering push notifications, in-app messages, email, SMS, and WhatsApp, letting marketing and product teams build automated user journeys triggered by behavior or lifecycle stage.

The platform includes Clever.AI, which analyzes real-time data to predict churn risk and conversion potential and to help optimize campaign timing and content. CleverTap integrates with mobile and web apps via native Android, iOS, and web SDKs plus server-side APIs, and connects to tools like Shopify, Segment, and Zapier. It is used by brands such as Domino's, Puma, and AirAsia to increase customer lifetime value.

Key Features of CleverTap

Here are the powerful features that make CleverTap stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Omnichannel campaign orchestration (push, in-app, email, SMS, WhatsApp)
  • Real-time analytics and user behavior tracking
  • Behavioral and demographic audience segmentation
  • Clever.AI predictive intelligence for churn and conversion
  • Automated user journeys and lifecycle marketing
  • A/B testing and campaign optimization
  • Native mobile SDKs (Android, iOS) and web SDK
  • Funnel and retention analysis
  • RFM-based automated segmentation (Advanced/Cutting Edge tiers)
  • Native Shopify integration plus Segment and Zapier connectivity

CleverTap Pricing

Here are the pricing plans for CleverTap. Choose the plan that best fits your requirements and budget.

Essentials

$75/month

Up to 5,000 MAU (scales to 100,000+ MAU)

Pay-as-you-grow plan with omnichannel campaigns, segmentation, and A/B testing; monthly billing with no annual commitment; paid add-ons available at 10-20% of base plan cost

Advanced

Custom

Custom MAU-based

Adds hyper-personalization, automated RFM segmentation, advanced analytics, and premium engagement channels (Facebook, Google Ads); pricing available on request

Cutting Edge

Custom

Custom MAU-based

Adds IntelliNODE AI campaign optimization, predictive segmentation, real-time product recommendations, and Lifecycle Optimizer; pricing available on request

CleverTap Specifications

Get a closer look at the technical specifications and system requirements for CleverTap. Find out if it's compatible with your operating system and other software.

Software Tagline :
All-in-one customer engagement and retention platform for personalized push, email, SMS, and in-app messaging
Deployment :
  • cloud based
Subscription Plan :
monthly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
en
Target Audience :
  • startups
  • smes
  • agencies
  • enterprises
Available Support :
  • email
  • phone
  • live support
  • tickets
  • training
Integrations :
Native SDKs for Android, iOS, and web; native Shopify plugin; Segment (Twilio) for data enrichment; Zapier for 8,000+ app connections including Salesforce and Google Analytics 4; also supports SendGrid, Twilio, Google Ads, Mailchimp, Amazon SES, Adobe Commerce, WooCommerce, Adjust, and Branch
Product Url :
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

CleverTap Videos

CleverTap Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as CleverTap. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

CleverTap Comparisons

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Overall CleverTap Reviews

Here's our unbiased review of CleverTap. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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CleverTap Pros and Cons

CleverTap FAQs

No, CleverTap does not offer a permanent free plan, but it does offer a free trial and a free demo account populated with sample data to explore the platform.

CleverTap's Essentials plan starts at $75/month for up to 5,000 monthly active users (MAU) on a pay-as-you-grow model with monthly billing. Higher-tier Advanced and Cutting Edge plans use custom pricing based on business needs.

CleverTap provides SDKs for Android and iOS mobile apps as well as web, plus server-side APIs, so it can be integrated into mobile apps and websites for tracking events and engaging users.

Yes, CleverTap offers server-side APIs and developer SDKs (Android, iOS, web) that let teams track events, enrich user profiles, and trigger messaging campaigns programmatically.

Clever.AI is CleverTap's AI layer that analyzes real-time user data to predict behaviors like churn or conversion likelihood and helps automate personalized campaign decisions.

Yes, CleverTap offers a startup-focused Essentials plan and a Growth Cohort program that gives eligible startups free access to the Essentials plan (up to 100K MAU) and add-ons for 12 months.