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Symanto

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AI platform combining psychology and NLP to analyze personality, sentiment, and emotion in text

Text Analysis Software
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  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Not offered
  • Best for Agencies, SMEs, Enterprises

What is Symanto?

Symanto is a German company that combines natural language processing with psychological profiling to analyze customer and employee text data. Its Symanto Brain AI engine, pretrained on billions of text excerpts, powers personality trait analysis based on Jungian psychological types, sentiment and emotion detection, and psychographic segmentation that groups consumers into categories such as loyalists, ambassadors, critics, and at-risk. The company offers this through an API, the Symanto Insights Platform, and an instant model generator, plus the newer SymantoAssist AI customer experience product, across more than 50 languages.

Symanto does not publish pricing on its website. Packages are customized and quoted individually after contacting its support team, and third-party sources describe its pricing as premium relative to general-purpose text analysis APIs, reflecting its specialized psycholinguistic models.

Key Features of Symanto

Symanto lists 8 documented features, including Psychographic segmentation (loyalist, ambassador, critic, at-risk), Personality trait analysis based on Jungian psychological types and Sentiment and emotion detection in text. The list below covers what the product does rather than how it is marketed.

  • Psychographic segmentation (loyalist, ambassador, critic, at-risk)
  • Personality trait analysis based on Jungian psychological types
  • Sentiment and emotion detection in text
  • Symanto Brain AI engine pretrained on billions of text excerpts
  • Support for 50+ languages
  • API, insights platform, and instant model generator options
  • 75+ review site integrations (Amazon, Google, TripAdvisor, Trustpilot)
  • SymantoAssist empathetic AI customer experience agents

Symanto Pricing

Symanto lists 1 plan without published figures. Pricing is quoted on request.

Custom

Custom

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Personalized quote based on selected package; contact Symanto support for pricing

Symanto Specifications

Symanto is available on web app. It offers an API.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Languages
  • English
Built for
  • Agencies
  • SMEs
  • Enterprises
Support
  • Email
  • Live Support
Integrations
Amazon, Google, TripAdvisor, Trustpilot, and 75+ other review/data sources
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
symanto.com

Symanto Videos

Symanto Screenshots

Symanto screenshot 1

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Symanto FAQs

It combines NLP with psychological profiling, including personality trait and psychographic segmentation models, rather than sentiment analysis alone.

No, pricing is custom quoted after contacting Symanto's support team.

Over 50 languages for text analytics model generation.

Nuremberg, Germany, operating as Symanto Research GmbH & Co. KG.

An AI customer experience product offering empathetic AI agents alongside Symanto's insights capabilities.