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Lexalytics (InMoment)

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NLP and text analytics platform for sentiment, entity, and theme extraction

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  • Deployment Cloud Based, On Premises
  • Starting price Custom
  • Free trial Not offered
  • Best for SMEs, Enterprises

What is Lexalytics (InMoment)?

Lexalytics is a natural language processing and text analytics company, acquired by customer experience company InMoment in September 2021, that still operates its own branded product site. Its technology extracts sentiment, named entities, categories, intentions, and document summaries from unstructured text such as reviews, surveys, and social media, supporting 29 languages with pre-built configurations for industries like hotels, restaurants, retail, and pharma.

The product line includes Salience, an on-premises NLP software library for teams needing full technical control or data privacy; Semantria, a cloud-based REST API with configuration and management tools; and Spotlight, a document management and analytics platform. Lexalytics does not publish pricing on its website and instead directs prospects to request a demo or contact sales, so this listing's pricing could not be independently verified from an official source.

Key Features of Lexalytics (InMoment)

Lexalytics (InMoment) lists 8 documented features, including Document, entity, and aspect-level sentiment analysis, Named entity extraction (people, places, companies, products) and Categorization and topic/theme extraction. The list below covers what the product does rather than how it is marketed.

  • Document, entity, and aspect-level sentiment analysis
  • Named entity extraction (people, places, companies, products)
  • Categorization and topic/theme extraction
  • Intention detection for customer and reviewer intent
  • Automated document summarization
  • Support for 29 languages
  • On-premises (Salience) and cloud API (Semantria) deployment options
  • Industry-specific pre-built configurations

Lexalytics (InMoment) Pricing

Lexalytics (InMoment) lists 1 plan without published figures. Pricing is quoted on request.

Custom / Contact Sales

Custom

Enterprise, quote-based

Lexalytics does not publish pricing; quotes are provided by request for Salience, Semantria, or Spotlight based on deployment and volume

Lexalytics (InMoment) Specifications

Lexalytics (InMoment) is available on web app. It offers an API.

Deployment
  • Cloud Based
  • On Premises
Billing cycle
Yearly
Desktop
  • Web App
Languages
  • English
Built for
  • SMEs
  • Enterprises
Support
  • Email
  • Tickets
Integrations
REST API, Salesforce, Zendesk, Qualtrics, custom data pipelines
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
lexalytics.com

Lexalytics (InMoment) Videos

Lexalytics (InMoment) Screenshots

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Lexalytics (InMoment) FAQs

No, Lexalytics was acquired by InMoment in September 2021, though it continues to operate its own branded website and products.

Salience is an on-premises NLP software library for teams needing full technical control or data privacy, while Semantria is a cloud-based REST API version of the same underlying technology.

Lexalytics supports text analytics in 29 languages.

No, Lexalytics does not publish pricing on its website; prospective customers must request a demo or contact sales for a quote.

Spotlight is Lexalytics' complete document management and analytics platform, built on top of its core NLP engine.