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Quo

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Shared business phone and inbox so trade teams never miss a call

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  • Deployment Cloud Based
  • Starting price $19
  • Free trial Available
  • Best for Small Business, Medium Business

What is Quo?

Quo is a shared business phone and inbox giving a team one place for every call, text and customer conversation, with the explicit purpose of never losing a customer to a missed call, including after hours.

For trade businesses that framing is precise rather than generic. The person best able to answer a technical question is usually holding tools, and a missed call in a same day service category converts directly into a booking for whichever competitor answers next. A shared inbox means the call reaches whoever is free rather than one individual's voicemail.

Bringing calls and texts into a single thread per customer matters more than it sounds. Trade customers routinely switch between phoning, texting a photograph of a failed part, and replying later, and when those live in separate systems nobody has the full picture of what was agreed.

Pricing is published per user with a Starter tier at 19 dollars, a Business tier at 33 dollars for greater call handling and automation, and a Scale tier at 47 dollars adding advanced automation. Automation credits are included on every plan, with one call consuming 100 credits and additional credits available. An AI agent capability is offered alongside calling and text messaging, and the product runs on iOS, Android, macOS, Windows and the web. Quo reports 4.7 stars across more than 3,300 reviews.

Key Features of Quo

  • Shared business phone
  • Shared team inbox
  • Unified call and text threads
  • AI agent for call handling
  • After hours coverage
  • Automation credits on every plan
  • iOS and Android apps
  • macOS and Windows desktop apps
  • Web access
  • Per user pricing

Quo Pricing

Starter

$19

Per user. The essentials for a team, with automation credits included.

Business

$33

Per user. For businesses wanting more call handling and automation.

Scale

$47

Per user. Adds advanced automation. One call consumes 100 credits.

Quo Specifications

Deployment
  • Cloud Based
Desktop
  • Web App
  • Windows
  • Mac
Mobile
  • Android
  • iOS
Built for
  • Small Business
  • Medium Business
Support
  • Email
  • Knowledge Base
Public API
Yes
Free trial
Yes
Free plan
No
Runs in browser
No
Customisable
No
Website
quo.com

Quo Screenshots

Quo Reviews

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Quo FAQs

Starter is 19 dollars per user, Business is 33 dollars per user for more call handling and automation, and Scale is 47 dollars per user with advanced automation. Automation credits are included on every plan.

Credits are included on every Quo plan, with one call consuming 100 credits. Additional credits can be purchased if a team needs more than the included allowance.

The person best able to answer is usually holding tools. A shared inbox routes the call to whoever is free instead of one individual's voicemail, and a missed call in same day service goes to a competitor.

Yes, into one place per customer, which matters because trade customers move between phoning, texting photographs of failed parts and replying later.

iOS, Android, macOS, Windows and the web, so the same conversation is available in the van and in the office.