FieldCamp

FieldCamp is a field service platform built around AI agents rather than around forms, and the clearest expression of that is an AI customer service representative that answers incoming calls, triages the problem and books the appointment.

The product demonstrates this with a concrete scenario: a customer reports that upstairs is 84 degrees and blowing warm, the AI flags it as same day priority, assigns a technician at 6pm and texts the confirmation. For a small HVAC contractor that sequence is the whole front office, and it happens while the owner is under a furnace with a phone they cannot answer.

Missed calls are the specific economic problem being solved. In trades work the person best qualified to answer the phone is usually on a job, and a missed call in a same day category like heating and cooling is not a delayed sale but a lost one, because the customer simply rings the next contractor.

The workspace covers clients, requests, jobs and calendar, with growth functions for estimates, invoices and analytics, and operations covering team, location, products, services, inventory and timesheets. Pricing is published with Pro at 83 dollars a month for solo operators and small crews of one to three including three users, and a tier at 249 dollars for growing teams of four to ten including ten users, with additional user charges above that and higher figures at the top of the range.