Service Fusion
What is Service Fusion?
Service Fusion is field service management software for contractors that combines scheduling and dispatch, customer relationship management, invoicing, and payment processing in one platform. Users can generate work orders and drag them onto a dispatch board to assign the closest available technician, while the mobile app lets field staff view job details, capture signatures, and take payments on site. It also offers GPS fleet tracking that monitors vehicle location, idle time, and driver behavior such as harsh braking.
Service Fusion prices its Starter, Plus, and Pro plans at $208, $325, and $533 per month respectively when billed annually, or $245, $382, and $627 per month billed monthly, and every tier includes unlimited users at no extra per-seat cost. Plus adds job costing and inventory management, and Pro adds integrated voice calling, a customer web portal, and open API access. Service Fusion does not offer a free trial, but all plans include personalized onboarding and unlimited email, phone, and chat support.
Key Features of Service Fusion
Here are the powerful features that make Service Fusion stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- One-click work order generation with drag-and-drop dispatch
- Unlimited users on every plan
- Customer relationship management with full service history
- Automated invoicing with materials, labor, and tax calculation
- Integrated payment processing (FusionPay)
- GPS fleet tracking with driver behavior monitoring
- Mobile app for technicians with job status and e-signature capture
- QuickBooks integration
- Inventory and job costing (Plus and Pro)
- Open API access and customer web portal (Pro)
Service Fusion Pricing
Here are the pricing plans for Service Fusion. Choose the plan that best fits your requirements and budget.
Starter
$208/month
Unlimited users, billed annually ($245/mo billed monthly)
Customer management, estimates, jobs, scheduling, dispatching, QuickBooks, invoicing, reporting, text alerts
Plus
$325/month
Unlimited users, billed annually ($382/mo billed monthly)
Adds job photo uploads, inventory management, job costing, integrated voice and text
Pro
$533/month
Unlimited users, billed annually ($627/mo billed monthly)
Adds open API integration, custom documents, eSign, customer web portal, progressive billing
Service Fusion Specifications
Get a closer look at the technical specifications and system requirements for Service Fusion. Find out if it's compatible with your operating system and other software.
- cloud based
- web app
- ios
- android
- smes
- agencies
- phone
- live support
Service Fusion Videos
Service Fusion Screenshots
Overall Service Fusion Reviews
Here's our unbiased review of Service Fusion. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.